Full-Time
Phoenix Senior Living
No salary listed
Mid, Senior
Midlothian, VA, USA
Category
Sales Development Representative
Sales & Account Management
Required Skills
Market Research
Sales
Lead Generation
Marketing
Data Analysis
Excel/Numbers/Sheets
Requirements
- College degree preferred, 3-5 years experience in sales and marketing, preferably in senior housing
- Previous experience working with the elderly and/or disabled in a paid or volunteer position is highly desirable
- Computer proficiency with working knowledge of Windows, Power Point, Excel software
- Excellent communication skills, both verbal and written and the ability to relate in a positive and professional way to a diverse resident and employee population
- Ability to maintain a high level of confidentiality regarding residents, employees, staff and the community
- Demonstrated ability to set priorities, complete assignments in a timely manner while managing multiple duties and responsibilities
- Demonstrated ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving
Responsibilities
- Responsible for hands on sales execution at the community level through generating new sales leads, converting leads to move-ins, implementing Phoenix sales systems, developing eternal business relationships to generate referrals
- Codes and submits community sales department invoices for processing and payment
- Provides detailed and accurate weekly and monthly sales and marketing productivity reports
- Manages sales and marketing data, audits, training, analysis, and implementation
- Maintains a thorough working proficiency of Customer Relationship Management (CRM) lead tracking database
- Ensures inquiry forms are always available at the front desk
- Ensures qualified leads are entered into the CRM database
- Completes Marketing Action Plan when required on a timely basis each month
- Conducts bi-annual competitive market research and provide the regional sales team with all data necessary to complete an accurate ranking and analysis of designated competitors
- Understands competitive opportunities & threats and presents strategic alternatives to combat these to the Executive Director and Regional Sales Team
- Presents the company in a positive and professional manner
- Meets monthly with sales team to review sales and marketing activity, quality assurance, and other key marketing issues
- Assists in completion, production, and roll-out of Standard Operation Procedures
- Strives to educate the community at large about Phoenix’s unique approach to senior living services
- Recognizes opportunities to market Phoenix Senior Living communities and acts upon them as appropriate
- Works in partnership with corporate Marketing Support to insure new lead generating activity has appropriate marketing support to maximize effectiveness
- Provides customer service by responding to corporate phone, mail, or email inquiries
- Positively influences and impacts sales activities for the community
- Assures that occupancy and sales productivity goals are consistently met
- Conducts tours with prospective residents and their families
- Personally closes new sales in the community
- Implements, monitors, and promotes resident referral programs to generate new referrals
- Conducts professional outreach for lead generation purposes
- Maximizes occupancy and revenue opportunities for the community
Desired Qualifications
- College degree preferred
- Previous experience working with the elderly and/or disabled in a paid or volunteer position is highly desirable
Company Size
N/A
Company Stage
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Total Funding
N/A
Headquarters
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Founded
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