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Senior UX Researcher-Remote
Posted on 10/26/2022
Wrigleyville, Chicago, IL, USA
Experience Level
Desired Skills
Product Design
UI/UX Design
  • Multi-faceted researcher with experience using various research methods
  • Someone with 4+ years experience in leading and conducting UX research
  • Experience with qualitative and quantitative research
  • Experience with conducting research for complex SaaS products
  • Detailed-oriented and always pushing for high quality research insights
  • Ability to calibrate research efforts for quick-twitch to more in-depth discovery
  • Ability to prioritize and conduct multiple research initiatives simultaneously
  • Strong communication and presentation skills
  • Lead and apply various research methods to investigate complex customer problems
  • Define the research practice and the processes for continuous discovery of user insights
  • Collaborate across the organization to coordinate and conduct research initiatives
  • Translate customer needs into actionable insights that guide product, design, and marketing decisions
  • Work with design to create personas, customer journey maps, and other artifacts to visualize the research insights
  • Advocate for customer goals, needs and pain points throughout the whole design process
  • Present customer insights regularly across the organization and to leadership

51-200 employees

Holistic company profiles
Company Overview
Craft is a supplier intelligence company helping organizations accelerate data-informed business decisions. Their unique, proprietary data platform enables supply chain and procurement professionals to discover, evaluate, and monitor suppliers and create stronger supply chain resilience by tracking thousands of real-time signals across millions of companies globally. The company provides comprehensive, complete supplier data and intuitive software tools delivering best-in-class monitoring and insight into global supply chains and market intelligence, as well as facilitating better and more proactive decisions that minimize disruptions and risk.
  • Competitive compensation
  • Education benefits
  • Flexible working hours
  • Career growth
  • Fitness benefits
  • International team
  • Team activities and events
  • Generous vacation policy
  • Free snacks and drinks
Company Core Values
  • Customer-focused
  • Humble, yet confident
  • Data-informed
  • Creative problem-solving
  • Collaborative team players
  • Passionate
  • Ownership