Full-Time

Sr. Community Manager – Strategic Lead

Posted on 11/20/2024

Designit

Designit

1,001-5,000 employees

Consultancy for strategic and behavioral design

Consulting
Social Impact
Design

Compensation Overview

$105k - $110kAnnually

Senior

Remote in USA

Remote position supporting PST hours.

Category
PR & Communications
Growth & Marketing
Required Skills
Social Media
PowerPoint/Keynote/Slides
Requirements
  • 8+ years as a client partner at a marketing/consulting agency
  • 5+ years of experience working with Fortune 100 clients
  • Bachelor’s degree in business, marketing, management, or related field
  • Proven track record of taking a strategic and deeply customer-minded approach to social media
  • Deep knowledge of the following tools: Sprinklr and Microsoft SharePoint, PowerPoint, Excel, Teams, and Outlook
Responsibilities
  • Act as a key strategic partner, guiding clients through critical futuring processes to anticipate industry shifts.
  • Implement AI and automation advancements while preserving the essential human element in engagements.
  • Work cross-functionally with other account teams, vendors and internal stakeholders to align community strategies with broader business objectives.
  • Continuously optimize the use of community management tools to improve efficiency and effectiveness.
  • Diversifying the way of thinking beyond Twitter, Facebook, Instagram, TikTok to emerging/popular/up and coming platforms (i.e. Threads, Reddit)
  • Define and build B2B brand love, fostering strong connections with target audiences.
  • Provide forward-thinking strategic recommendations, including:
  • Creating and presenting annual/quarterly strategic plans.
  • Conducting SWOT and competitor analyses.
  • Identifying growth opportunities and testing new strategies.
  • Staying updated on evolving technologies and user behaviors.
  • Sharing insights and ensuring adherence to channel governance best practices.
  • Identify problems, proactively propose solutions, and collaborate with clients to implement scalable solutions that drive excellence and efficiency
  • Oversee the team’s delivery of monthly data performance reports, ensuring comprehensive Community Management insights across business lines.
  • Participate in meetings with the broader Cloud Marketing Blog and Social Team and connect with Key Microsoft stakeholders on a regular cadence to foster strong client partnerships.
  • Elevate documentation and process in partnership with team leads and identify and recommend improvements that can drive impact on social.
  • Responsible for the team adhering to Microsoft brand standards and Cloud Marketing SOP

Designit uses design to improve various aspects of life, work, and play by providing consultancy services that emphasize design thinking. They focus on strategic design, user experience, and behavioral design for businesses and individuals looking to integrate effective design solutions. Unlike competitors, Designit promotes sustainable and ethical design practices and encourages thinking about multiple potential futures. Their goal is to drive change and innovation through design, helping clients recognize its transformative power.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Copenhagen, Denmark

Founded

1991

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for digital transformation boosts Designit's consultancy services.
  • Rising interest in sustainable design aligns with Designit's ethical practices.
  • Increased focus on user experience design enhances Designit's market relevance.

What critics are saying

  • Intense competition may erode Designit's market share.
  • Rapid technological changes could outpace Designit's adaptation capabilities.
  • Economic downturns might reduce client budgets for consultancy services.

What makes Designit unique

  • Designit excels in strategic design and innovation with a global presence.
  • The firm emphasizes sustainable and ethical design practices, appealing to eco-conscious clients.
  • Designit integrates design thinking to solve complex problems, enhancing client operations.

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Benefits

Health, vision, & dental insurance

FSAs

Discounts on pet insurance

PTO

Paid holidays

Remote work flexibility

INACTIVE