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Senior Manager, Risk Guide - Enterprise Services Business Risk Office
Posted on 5/3/2022
Cambridge, MA, USA • Plano, TX, USA • McLean, VA, USA • Richmond, VA...
Experience Level
Desired Skills
  • Bachelor's degree or military experience
  • At least 3 years of experience in Process, Project, Risk Management, or Cloud Risk Management
  • Lead in the development of risks, issues and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure
  • Have strong communication and collaboration skills, fostering positive working relationships with business partners
  • Oversee, review and manage Enterprise Services process hierarchy (L1/L2 processes)
  • Manage, coordinate, and contribute to Security and Controls tasks and deliverables for Cloud implementations
  • Manage, oversee and implement process improvements: data quality, process certification framework, process hierarchy change management, change control, and risk reporting
  • Consult on Risks across the first line of defense business partners providing advice and guidance as needed
  • Participate in processes criticality assessments and process level assessments
  • Build out and maintain Enterprise Services Process Governance strategy and standards
  • Establish and maintain relationships with Enterprise Services process owners, process managers, and vertical risk advisors
Desired Qualifications
  • Business Process Management certification, Lean or Green Belt Certification
  • Knowledge of PRIME system and data model
  • 5 + years of experience in Process management
  • 5+ years of experience in Change or Risk Management
  • 5 +years of experience as a Risk Guide
  • Ability to drive results and communicate with all levels
  • Deep understanding of appropriate controls to secure cloud-based services (SaaS) products
  • Collaborate with ERM, ORM and business partners throughout the ES BRO value chain to help drive best practices and principles, specific to process management execution strategies
  • Work closely with the Product GTM teams to ensure that project plans can be effectively implemented and iterated, providing frontline risk feedback and innovative solutions
  • Effectively work in white space and bring structure to deliver on our well managed agenda
Capital One

10,001+ employees

Sixth largest bank and financial service provider
Company Overview
Capital One was founded on the belief that no one should be locked out of the financial system. Their deep commitment to financial inclusion is reflected in their business, community partnerships, philanthropy, and most importantly, support for customers. Capital One is on a mission to change banking for good.
  • Medical, Dental, & Vision coverage
  • Onsite Health Centers
  • Prescription saving with network of local pharmacies
  • Stock Purchase Plan
  • Education Assistance
  • 401(k)
  • Flexible Spending Accounts
  • Life and Disability insurance
  • Generous paid time off + corporate & floating holidays
  • Registered dieticians on site, cooking classes and free virtual fitness classes
  • Employee Assistance Program
Company Values
  • Creating financial tools that enrich lives
  • Building thriving communities
  • Advocating for an inclusive society
  • Do the Right Thing