Lead Field Service Engineer

Robot Fleet Operations

Posted on 5/10/2024

Sanctuary AI

Sanctuary AI

51-200 employees

Develops humanoid robots with AI control systems

AI & Machine Learning
Industrial & Manufacturing
Robotics & Automation

Mid, Senior

Vancouver, BC, Canada

  • Bachelor's degree in mechatronics, electrical, mechanical, physics engineering, computer science, or related technical field
  • Understanding of robotics and system integration in commercial or industrial settings
  • Ability to travel up to 50% of the time to customer sites
  • Work authorization for Canada and the United States
  • Lead a team of technicians responsible for the commissioning, maintenance, and repair of humanoid robots
  • Collaborate with Program Managers to develop deployment schedules
  • Participate in commissioning, repair, and maintenance activities
  • Troubleshoot and resolve issues in real-time
  • Train customer personnel on the use of new systems
  • Implement and enforce safety protocols and quality control standards
  • Train and mentor team members to enhance their skills and knowledge
  • Develop and monitor key performance indicators (KPIs)
  • Establish a structured feedback mechanism with engineering teams

Sanctuary AI, in its efforts to address labor shortages through humanoid robots, offers a dynamic work environment at the cutting edge of AI and robotics. The firm focuses on the development of general-purpose robots equipped with their AI system, Carbon™, aimed at enhancing safety and efficiency in various industries, potentially including space exploration. This position at the forefront of technological development in robotics, combined with a clear vision for the future, makes Sanctuary AI an exciting place for professionals passionate about AI-driven innovations and industry leadership.

Company Stage

Series A

Total Funding



Vancouver, Canada



Growth & Insights

6 month growth


1 year growth


2 year growth



Medical, dental, & vision insurance

Wellness programs

Stock options


Schedule flexibility