Full-Time
Talent Digital Enablement Lead Analyst
Posted on 5/6/2026
Chick-fil-A
10,001+ employees
Quick-service chicken restaurant with loyalty program
No salary listed
Atlanta, GA, USA
Hybrid
Hybrid role; requires 8-10 on-site days per month at Atlanta office.
 Business & Strategy (1) |
|---|
- Consulting Skills
- Analytical Mindset
- Effective prioritization skills for projects and operations tasks
- Ability to build strong relationships with technical and business partners
- Proactively identify issues and recommend solutions/strategies to resolve issues
- 3 years of experience
- Travel up to 10%
- Bachelor's Degree
- Lead Technical Projects: Lead digital projects, including the testing and training strategy.
- Product Partnership: Partner with Product Leads to provide technical consultation and testing support for multiple systems.
- Continual Improvement: Responsible for finding opportunities and building processes/structure to automate or simplify work.
- Project Execution: Consult to the business to define and capture requirements, translating them into technology options and system design
- Product Support & Operations Strategy: Understand the business team’s needs and build a strategy to enable a scalable support model for systems and operational processes
- Vendor Selection and Management: Participate in evaluating and testing new technology or services for the overall product portfolio. Manage vendors to ensure quality work.
- Process Optimization: Collaborate with peers and third-party vendors to resolve customer issues, maintaining complete ownership of issues from beginning to resolution
- Technical Support: Point person for day-to-day error handling and system questions from stakeholders
- Workday Implementation Experience
- iCIMS Implementation Experience
- AI Implementation Experience
- 4 years of experience
- Bachelor's Degree in Preferred Major/Concentration HR, Business, Management Information Systems, Engineering
Chick-fil-A operates fast-food restaurants in the U.S. focused on chicken items like sandwiches, nuggets, and waffle fries, served dine-in, takeout, drive-thru, and through mobile ordering and delivery. Customers earn points through the Chick-fil-A One loyalty program with tiers (Member, Silver, Red) and rewards to encourage repeat visits. The company emphasizes quick service, friendly staff, and a seamless app experience for ordering, payment, and rewards. Its goal is to build long-term customer loyalty and expand its U.S. footprint by delivering reliable quality and convenient dining options.
Company Size
10,001+
Company Stage
Debt Financing
Total Funding
$650M
Headquarters
null
Founded
1946
Your Connections
People at Chick-fil-A who can refer or advise you
Simplify's Take
What believers are saying
- Chicken is the fastest-growing restaurant segment, supporting Chick-fil-A's core menu.
- The Chick-fil-A One program drives repeat visits through points and redemption.
- New stores in South Portland and Titusville broaden footprint and local employment.
What critics are saying
- McDonald's, Raising Cane's, and Taco Bell are intensifying chicken competition.
- Bird flu disruptions threaten chicken supply, egg availability, and menu stability.
- Third-party delivery and licensed-location changes introduce execution and economics risk.
What makes Chick-fil-A unique
- Chick-fil-A combines chicken-focused QSR scale with unusually strong hospitality and loyalty.
- The 2026 Newstalgia campaign adds Frosted Sodas, Floats, collectibles, and giveaways.
- Owner-operators anchor local execution across 3,000-plus U.S. restaurants.
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Benefits
Flexible Work Hours
Remote Work Options
Growth & Insights and Company News
6 month growth
↓ -9%1 year growth
↓ -9%2 year growth
↓ -9%4 big changes chick-fil-a is making in 2026. By Rolland Judd June 9, 2026 11:00 am EST Any business that isn't constantly innovating is inviting competitors to swoop in and take its market share. This is perhaps truer in the fast food industry than in any other business sector. Despite recently being hailed as the highest quality fast food chain, Chick-fil-A doesn't intend to sit around on its laurels hoping that customers continue to flood into its restaurants. The company has some significant plans for 2026, some of which have already been realized. Some folks are probably hoping to hear that the promise Chick-fil-A made to only use cage-free eggs by 2026 has been followed through. Unfortunately, the company was forced to extend that timeframe due to bird flu and other complications in the egg industry. However, new menu items, the return of some previously discontinued fan favorites, and more surprises are on the horizon at a Chick-fil-A near you. It's a big year for the company, and the chain is celebrating in style. Chick-fil-A is celebrating its 80th anniversary. Chick-fil-A is hitting a milestone in 2026 with its 80th anniversary, and it's encouraging patrons to join the celebration with multiple ways to show your peers how much you adore the restaurant's fare. Since January, the chain has been periodically releasing various designs of specialty plush cows only available for purchase in-store as well as other new merchandise folks can pick up from Chick-fil-A's website. Its line of "Newstalgia" gear currently includes various styles of hats, T-shirts, pool floaties, soft-sided backpack coolers, and more. Chick-fil-A has also been releasing retro-style beverage cups that take you back to 1967 as you sip on your favorite beverage. Some lucky customers may even receive a golden cup, which will get them free food for a year. However, the golden cup sweepstakes ends July 1, so you don't have much time left to try and secure one before they're gone. Chick-fil-A is joining America 250 by volunteering. Chick-fil-A's 80th anniversary coincides with America's 250th anniversary, and the chain decided to commemorate that milestone with acts of charity. The company already operates its Shared Table program, which takes Chick-fil-A's leftover chicken and other menu items that don't get sold to local organizations to help reduce hunger in those communities, and a scholarship program that has given $244 million to employees. This year, the chain will be joining America Gives, a nationwide volunteer program coordinated by the America 250 organization. Chick-fil-A will be encouraging its owner-operators and team members to participate in local volunteer efforts to contribute to what America 250 and America Gives hope will be a record-setting year for volunteering across the country in 2026. The effort respects one of the founder S. Truett Cathy's cherished philosophies about the business, which states, "A great company is a caring company." Any efforts by owners and team members to volunteer in their community by joining the America Gives initiative will likely be reflected in the chain's annual Global Impact report, which is a yearly published breakdown of the ways folks at Chick-fil-A endeavored to make the world a better place. The way licensed locations operate is changing. A Chick-fil-A franchisee can make decent money running a store, but some locations don't operate that way. Airports, health care facilities, and college campuses run what are known as licensed Chick-fil-A outlets, meaning there's no bona fide owner-operator at the helm. That's changing in 2026, as the company plans to develop a new strategy regarding how non-franchised locations are run. A lot of that change will happen behind the scenes, but the modification also aims to provide a better experience for the customer. Airport restaurants won't be affected, but college campus sites and other licensed locations are moving toward an owner-operator strategy. That means customers will be able to take full advantage of the Chick-fil-A Membership One program, the Chick-fil-A app, and use gift cards for the restaurant at these locations. None of those options were available at previously licensed locations, so college staff, students, and folks who frequent other licensed venues can expect an upgrade to their Chick-fil-A experience soon. Fan favorites attain permanent menu status. Something superfans of Chick-fil-A have probably already noticed is that a couple of on-again, off-again menu items have now been promoted to the permanent menu. Frosted Sodas, which are created by mixing the chain's soft serve Icedream with a soda flavor of the customer's choice, are now available year-round. Soda floats offer Icedream layered over soda, and are also joining the fixed menu for good. Whether folks are in the mood for something fizzy or something creamy, they will now have the option to fulfill that craving all year long. Dr Pepper, Sprite, and Coca-Cola represent the most popular flavors to use. However, customers can be adventurous with diet sodas, Hi-C, Powerade, Fanta, and Barq's Root Beer, which would closely resemble a traditional root beer float. I have to imagine that pairing Icedream with Hi-C or Fanta Orange would be reminiscent of an orange creamsicle in liquid form. More creative folks are no doubt already conjuring up the perfect soda/Icedream combination, but if they haven't tried it yet they've got all the time in the world to do so now.
The biggest, most costly food safety recall in American history. "The biggest, most costly food safety recall in the history of the United States," is what Pete Hardin is calling the April 2026 recall of powdered milk and buttermilk from California Dairies Inc. Some of the companies that are affected are Ghirardelli Chocolate, Costco's frozen meatloaf, and Chick-Fil-A's bread coating. Exports are continuing to Mexico and Asia where some of its being used in infant formula. But there is still a strong demand for dairy proteins and pricing has increased dramatically. The U.S. Department of Agriculture uses the dairy powder as a basis for pricing and with shortages in the market, consumers will be feeling the financial pain once again. Did you enjoy this story? Your funding makes great, local journalism like this possible. Donate here
Controversial Jacksonville Chick-fil-A set to open after years of traffic concerns from neighbors. The new restaurant, located across the street from First Coast High School at 705 Duval Station Rd., plans to open at 6 a.m. May 29. JACKSONVILLE, Fla. - After years of on-and-off opposition stemming from neighbors' concerns about traffic safety and congestion, Chick-fil-A is opening its newest restaurant in North Jacksonville. The nationwide quick-service giant known for its chicken sandwiches, waffle fries and milkshakes, plans to open at 6 a.m. May 29 at 705 Duval Station Road - across the street from First Coast High School - in the Oceanway neighborhood. The Oceanway restaurant is the second in Jacksonville from franchise owner and operator Chuck Campbell. He is also the franchisee of the Chick-fil-A at 14020 Lunar Drive at River City Marketplace. "We look forward to this opportunity to deepen our impact, bringing people together and giving back to causes that are personal to our community. Our team is excited to connect with new Guests and share the same care and hospitality that have always been at the heart of what we do," Campbell said in a news release announcing the restaurant opening. Campbell has been with Chick-fil-A since 1994, beginning at the chain's West Palm Beach restaurant. In 2006, he became owner/operator of the River City Marketplace restaurant. Campbell will continue that restaurant in addition to the Oceanway location, Chick-fil-A officials said in the news release. "We're so grateful for the support and care the Jacksonville community has poured into our team and family for more than 20 years," Campbell said in the news release. Neighbors' concerns slowed Oceanway restaurant. The Oceanway opening comes after vocal opposition - dating back to early 2023 - from neighborhood residents, citing concerns about traffic safety and congestion that would be caused by the restaurant's drive-thru. In June 2024, the Jacksonville City Council approved the Chick-fil-A site plan - clearing the way for construction of the restaurant. The action came after Councilman Reggie Gaffney Jr., who represents that area, successfully brought forward a floor amendment requiring multiple changes to the plan. Those changes required the installation of a traffic light at the corner of Duval Station Road and Bradley Cove Road. Other measures addressed the outside of the restaurant to minimize harm to the neighborhood. The 1.39-acre tract bordered by Duval Station Road, Bradley Cove Road and Lady Lake Road previously had been zoned for a McDonald's with a different configuration on the property. Chick-fil-A, in announcing the opening, noted it had "worked closely with Jacksonville officials, police department and neighboring businesses to develop a plan to alleviate congestion during high-volume periods." 'Moove-In Party' opening celebration. Chick-fil-A is hosting a "Moove-In Party" on opening day featuring a variety of festivities. On May 29, anyone dressed in cow attire - either a full cow suit or just a cow-spotted accessory - can redeem an offer for one free entree or kids' meal inside the restaurant or in the drive-thru. The offer is limited to one per person in cow attire, per day, while supplies last. No purchase is necessary, according to the news release. The breakfast offer options are a Chicken Biscuit, Egg White Grill or 4-count Chicken-Minis. The lunch and dinner options are a Chicken Sandwich, Spicy Chicken Sandwich, eight-count Grilled Nuggets, eight-count original Chicken Nuggets or a five-count Nugget Kid's Meal. Chick-fil-A, Inc. says it is the third-largest quick-service restaurant company in the United States. The Atlanta-based chain has more than 3,000 restaurants across the United States, Canada, Puerto Rico, the UK and Singapore, according to its website. The 5,033-square-foot Oceanway restaurant is among about 20 Chick-fil-A locations in Jacksonville, the website shows. Chick-fil-A is open from 6 a.m. to 10 p.m. Monday through Saturday. Editor's note: This story was first published by our news partners, The Florida Times-Union
Chick-fil-A opens in South Lansing today with free food for customers dressed as cows. Chick-fil-A opens in South Lansing with free food for cow costumes Posted 4:30 AM, May 07, 2026 and last updated 5:09 AM, May 07, 2026 LANSING, Mich. - Chick-Fil-A is opening a new location on South Cedar in Lansing Thursday morning, and customers who show up dressed as a cow will receive a free entrée or kids meal. The new restaurant opens at 6:30 a.m. It is the 46th Chick-Fil-A location to open in Michigan. The new location's owner is a mid-Michigan native who joined the chain at age 16 and worked his way up through the company. "I fell in love with the Chick-Fil-A brand when I was a high school team member. I had the opportunity to get selected for this restaurant opportunity about a year ago and have loved being a part of this community so far and really excited to be part of the growth that's happening on the South Side," Tyler Bursick said. As part of the grand opening, the new location is donating $25,000 to the Greater Lansing Food Bank. South Lansing residents say they have been eagerly anticipating the opening. "Well I've been super excited for this to open since I've heard about the construction of this opening. I've always loved Chick-Fil-A for like a really long time and I've just been super excited for one to open on our side of town," Kimiah Baltimore said. This story was reported on-air by a journalist and has been converted to this platform with the assistance of AI. Its editorial team verifies all reporting on all platforms for fairness and accuracy.
East alabama Chamber of commerce: Champion awards. * EACC * May 6, 2026 Johnny Griggs for Griggs Enterprises, winnner of the Spirit of the Chamber Award; Christina Martina, owner of Christina Coaches, won the Chamber Champion Award; Casey Head, representing BEAM Broadband, winner of the Community Champion Award; Darrell Caldwell representing Goodwill Industries, winner of the Economic Impact Award; Mac Hill with the Columbus River Dragons, winner of the Young Leader of the Year Award; Jermaine Phillips, winner of the Chamber Ambassador of the Year Award; and Russell County School District's Paula Thompson, winner of the Individual Leader of the Year Award. They are pictured with Chamber President Melissa Gauntt (far left) and Director of Membership Denise DuBois Phelan (far right). Not pictured, Mike & Ed's BBQ, winner of the Small Business of the Year Award, and Chick-fil-a, winner of the Major Employer of the Year Award.