Assistant Facility Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Join JLL in beautiful Rogers, Arkansas as an Assistant Facilities Manager! This exciting role offers the chance to support a dynamic facility, working closely with the Facility Manager to ensure smooth operations. You'll have the opportunity to develop valuable client relationships while overseeing essential aspects of facility management, including maintenance, procurement, and financial oversight. Help shape the future of commercial real estate in this vibrant Northwest Arkansas community. Make your mark with JLL in Rogers – where opportunity meets natural beauty!

Your day to day:

Relationship Management

• Interface with key client representatives regularly to provide updates and address issues or concerns, escalating to the FM and or CRE client as necessary.
• Maintain client satisfaction on services by supporting FM staff and vendors with managing, addressing and updating work orders in a timely manner.
• Act as a liaison between agency and building management and communicate to CRE any updates, policy changes or activities as it pertains to the building’s environment.

Compliance

• Manage contractors when on site ensuring each are following building, client and JLL polices and confirming the delivery of the service is completed correctly.
• Enforce account policy and requirements regarding safe and efficient operations and work practices.
• Assist with Operational Compliance Program (OCP) and HSSE compliance.
• Contribute to the account KPI’s and SLA’s.
• Manage PM’s for HVAC’s

Team Management

• Demonstrate strong management, collaboration and teamwork within the account team, by driving best practices, policies and procedures.
• Lead team when emergency situations arise and escalate through the proper channels when required.
• Hospitality and mailroom responsibilities including setups, light cleaning and mail drop off

Sound like you? To apply you need: 

• Experience in facilities management or related field

• Strong communication and interpersonal skills

• Ability to manage multiple priorities and meet deadlines

• Knowledge of building systems and maintenance practices

• Proficiency in Microsoft Office suite

• Customer service-oriented mindset

• Problem-solving and decision-making skills

• Flexibility to adapt to changing work environments and requirements

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.