VP – Account Management
Posted on 3/31/2023

1,001-5,000 employees

Virtual behavioral healthcare
Company Overview
AbleTo wants to empower people to get better and stay better. At AbleTo, they're solving the biggest problems in behavioral health: ensuring access to care and upholding impeccable quality.
Experience Level
Desired Skills
Sales & Account Management
  • 15+ years experience planning, managing, and growing large health plan accounts. preferably with experience in both the commercial and Medicare Advantage/Medicaid populations
  • Ability to work cross-functionally and build consensus with internal and external stakeholders in support of strategic account objectives
  • 8+ years experience in conceptual sales of population health management services to plans (Behavioral Health is desired.)
  • Proven track record of exceeding revenue and client satisfaction goals within a large health plan
  • Ownership of the P&L for a book of business with responsibility for annual contracting activities, to include ASO and risk pricing with appropriate profitability standards by the operations teams along with renewals and up-sell opportunities
  • Solid understanding of the financial implications of Account Management strategies and tactics, including Pricing and Risk Sharing
  • Effective in navigating the organization and knowing the opportunities and challenges and how to navigate the organization
  • Ability to communicate and work with clinical and product teams for new ideas generation, program roll-outs, and problem resolution
  • Ability to initiate and cultivate meaningful, productive relationships at all levels of an account including leadership
  • Experience communicating and collaborating with internal constituents to secure resources and talent
  • Ability to plan, execute, measure results and drive improvement on a continuous basis
  • Strategic thinking and ability to communicate on every level of the client organization
  • Ability to serve as leader/mentor in complex and rapidly shifting environment
  • Excellent written and verbal communication skills
  • Drive strategic growth and development within new and existing/lines of business to align AbleTo and clients' strategies and goals
  • Lead strategy for revenue growth across client
  • Identify and prioritize mutually beneficial opportunities to increase account revenue. Opportunities include: expanding current programs to reach new populations - e.g., Care Delivery Organizations; Medicaid, etc.; increasing engagement with and enrollment of currently targeted populations; and suggesting and helping to develop new product/pricing configurations, in collaboration with and approved by AbleTo's Finance team
  • Construct and deliver on a strategic account-level business plan, with projected revenue and tactics required for success
  • Drive account satisfaction and client retention
  • Lead development of best practices across the Enterprise Growth team and collaborate with Senior leaders on how AbleTo is representing itself in the market
  • Understand, quantify and present AbleTo programs in order to drive new opportunities and increase the level of satisfaction
  • Increase AbleTo's awareness and relevance with key account stakeholders by identifying, developing, and deploying mutually beneficial opportunities to raise the account/AbleTo partnership through peer-reviewed studies, press opportunities, industry and client events, training, etc
  • Serve as liaison in internal and external meetings related to product, compliance, data/engineering, and marketing