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Ground Operations Supervisor
New Initiatives, Boston
Posted on 11/28/2022
INACTIVE
Locations
Dorchester, Boston, MA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Excel/Numbers/Sheets
Requirements
  • Bachelor's degree from a four-year college or university, or 3-5 years of experience in warehouse operations management
  • Minimum of 2-3 years leading and managing a team of direct and indirect reports
  • 3+ years of experience in warehousing, inventory, or logistics
  • Flexibility, innovation, and the ability to manage staff, responsibilities, and priorities in a fast-paced, growth-oriented, and time-critical environment
  • Ability to effectively respond to and interact with staff at all levels of the organization
  • Excellent written/oral communication skills
  • Aptitude to understand data and make data-driven decisions in the day-to-day work
  • Experience with Excel/Google sheets Is physically able to stand for the duration of the shift, and move boxes up and down, including bending and frequently lifting (up to 50 lbs required)
  • Willingness to work flexible schedules, including weekends, holidays, and evenings
Responsibilities
  • Build a high-performing team of supervisors and associates to deliver an advanced level of quality, speed, and service in all daily activities
  • Coach, train, and guide supervisors and associates for forwarding career progression
  • Generate programs and practices that deliver a high level of customer satisfaction, on-time delivery success, and safety
  • Partner with our Client Operations team to exceed client expectations as their last-mile delivery carrier
  • Champion OSHA compliance and track incidents within markets
  • Lead through the values of candor, teamwork, ownership, and human
  • Work cross-functionally to hire, retain, coach, and develop employees within the operation
  • Performance management of warehouse staff - this includes celebrating individual wins and coaching staff who need assistance
  • Maintain regular professional development conversations with warehouse staff
Veho

501-1,000 employees

End-to-end delivery service
Company Overview
Veho's mission is to make the delivery and returns experience extraordinary. Veho is an end-to-end delivery service that puts customer experience in the center through a network of professional and qualified flexible drivers, powered by proprietary technology, allowing any brand to delight customers like never before.
Benefits
  • Competitive salary
  • Medical, dental, & vision
  • Equity
  • Work from anywhere
Company Core Values
  • Ownership
  • Team success
  • Candor
  • Human