It’s time to rethink everything you thought an employee experience could be. Revance is a commercial-stage biotechnology company focused on innovative aesthetic, therapeutic, and technology offerings. We are setting the new standard for our clients through our disruptive products and industry-leading benefits that promote financial and physical health & well-being for all employees. 

We are looking for a Solutions Architect to join our IT Commercial team. The Solutions Architect, IT Commercial will be responsible for providing technical guidance and solutions across various commercial applications at Revance. They will be responsible for gathering business requirements across Sales, Medical Affairs and Sales Operations designing and coordinating technical solutions within a complex Salesforce org. The ideal candidate will have very strong communication skills, experience crafting solutions within complex Salesforce orgs and proven drive working with commercial teams. Experience with Healthcare Cloud, Veeva or IQVIA OCE CRM preferred.

Why our Colleagues Love Revance: 

• Culture grounded in our SAGE values: We aspire to have a culture that embodies our five fundamental values of speed, authenticity, audacity, grit and empathy; where all of our employees feel valued, developed, engaged and empowered.
• Impact: We’re disrupting biotech (industry-wide and in Nashville) and growing like never before. Join a team where you have a say and your work makes a discernable impact not only on the organization, but also the industry. 

• Inclusive, supportive and talented employees: Work with an extremely talented team where speed and commitment to excellence is met with empathy and authenticity. 

Your Main Responsibilities:

• Support the commercial sales, operations and medical affairs teams to optimize their CRM utilization.
• Analyze and document current business processes and provide consultative recommendations for process improvement and efficiencies to the business stakeholders.
• Translate conceptual user requirements into clear, detailed functional requirements.
• Create implementation requirements and develop IT plans with stakeholders based on organization’s technological needs and requirements.
• Liaison between business and technical teams to gather business requirements, approve specifications for new functionality and manage project plans including scheduling, costs, resources and other operational concerns.
• Improve training and operational procedures within the business processes to increase efficiency and productivity.
• Communicate clearly and professionally with vendors to manage vendor projects that interact with the commercial applications.
• Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.
• Maintain change management processes including drafting user acceptance testing and training documents.

What qualifications you need to be successful in this role:

• Required Experience
  • 5+ years relevant experience working with Salesforce, Veeva CRM or Iqvia OCE.
  • 5+ years relevant experience working as a business systems/operations analyst.
• Preferred Experience
  • 7+ years relevant experience working with Salesforce, Veeva CRM or Iqvia OCE.
  • 7+ years relevant experience working as a business systems/operations analyst.

• Required Education
  • Minimum Required: BA/BS in computer science or equivalent experience.
• Preferred Education
  • Advanced degree in Computer Science I Engineering I Science or related field.

We invest in you: 

• Base salary, annual incentive plan bonus, and generous new hire equity 
• Unlimited flexible PTO (or 3 weeks vacation + 8 sick days for hourly employees) + 12 weeks parental leave 
• Generous healthcare benefits (company pays up to 95% of premiums for Medical Benefits), Employer HSA contribution, 401K Match, ESPP program with 15% discount on RVNC stock, and tuition reimbursement 
• Wellness discounts and onsite fitness center in the Nashville and Newark office

More about Revance  

We are a biotechnology company, headquartered in Nashville, Tennessee, where our goal is to set the new standard in healthcare. Using innovative aesthetic and therapeutic offerings we strive to elevate patient and physician experiences.  

Our aesthetics portfolio includes; DAXXIFY®, the RHA® Collection, and with our recently approved therapeutic indication, DAXXIFY® is now FDA approved for the treatment of cervical dystonia in adults. 

We have also partnered with Viatris Inc. to develop a biosimilar to onabotulinumtoxinA for injection, which will compete in the existing short-acting neuromodulator marketplace.  

Our offices locations:  

• Nashville
• Irvine
• Newark   

WORK ENVIRONMENT & PHYSICAL DEMANDS

This section of the job description is required by the American with Disability Act, (ADA). The ADA requires that job descriptions reflect the physical and mental demands required to effectively perform the essential duties of the job. The ADA prohibits employers from discriminating against a “qualified individual with a disability” in all aspects of the employment relationship. A “qualified individual with a disability” is “an individual who meets the education, experience, skill, and other job-related requirements of a position held or desired, and who, with reasonable accommodation, can perform the essential functions of a specified job.” 

• Prolonged periods of sitting at a desk and working on a computer

We are an equal opportunity employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Revance does not discriminate in practices or employment opportunities on the basis of an individual’s race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.