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Full-Time

Renewals Manager

Confirmed live in the last 24 hours

Nintex

Nintex

1,001-5,000 employees

Intelligent process automation and workflow software

Data & Analytics

Senior

Remote in USA

Category
Customer Success Management
Field Sales
Sales & Account Management
Required Skills
Sales
Management
Requirements
  • 5 years + of SaaS experience managing an entire renewals/sales cycle.
  • Proven track record of quota achievement.
  • Experience with handling a geographic territory that consists of multiple cultures/languages.
  • Experience of managing a large customer base.
  • Excellent organisation and time management skills.
  • Ability to work both independently and as part of a team.
  • Ability to think on your feet and manage multiple priorities at once.
  • Attention to detail and ability to apply critical thinking skills in a contract and business environment.
Responsibilities
  • Overseeing all assigned contract renewals, including working directly with customers and partners to ensure timely and accurate execution.
  • Holding regular proactive meetings with key Renewal Partners in the Region to identify any risk to on-time renewals early and manage the process to mitigate that risk.
  • Managing the 'low adoption resolution process' for customers utilizing other resources as required.
  • Conducting check-in meetings with customers outside of the renewal timeline to gauge customer satisfaction, identify upsell opportunities, and/or potential risk.
  • Managing the 'At Risk' process for customers.
  • Holding regular 1:1 meetings with peers in Account Management and Partner Management for the region.
  • Ensuring the CRM system is up to date with the current status of renewals, tasks, and activities.
  • Providing accurate forecast information to the Senior Renewal Specialist and Regional Renewals Director/Manager.
  • Contributing ideas to help with the continual improvement of all renewals-based processes.

Nintex offers powerful intelligent process automation and workflow software, including cloud-based apps, digital forms, RPA, and eSign, with insights into automated processes. The platform is trusted by over 10,000 brands across 90 countries and is adaptable for various business processes.

Company Stage

Private

Total Funding

$135M

Headquarters

Bellevue, Washington

Founded

2006

Growth & Insights
Headcount

6 month growth

2%

1 year growth

16%

2 year growth

16%