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Full-Time

Field Application Engineer Manager

Posted on 8/29/2024

Altium

Altium

1,001-5,000 employees

Software solutions for PCB design automation

Automotive & Transportation
Hardware
Enterprise Software

Compensation Overview

$150k - $200kAnnually

Senior, Expert

Frisco, TX, USA

Category
Embedded Engineering
IT & Support
Software Engineering
Required Skills
Printed Circuit Board (PCB) Design
Sales
Requirements
  • Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field. Advanced degree preferred.
  • 7+ years of experience in electronics design or a related technical field
  • 3+ years of experience in a leadership or management role
  • Strong understanding of electronics design, PCB design, and relevant software tools (e.g., Altium Designer)
  • Ability to troubleshoot complex technical issues and develop innovative solutions
Responsibilities
  • Lead, mentor, and develop a team of Field Applications Engineers that sets the industry standard for product expertise and customer support
  • Set performance goals, conduct reviews, and provide constructive feedback that brings out the best the team has to offer
  • Oversee the technical support the FAE team provides to customers during the pre-sales and post-sales process
  • Ensure the team delivers fast and effective solutions to technical issues
  • Act as an escalation point for complex technical problems and work directly with customers as needed
  • Support the sales team in technical presentations, demonstrations, and proposal preparations
  • Work closely with marketing to provide technical insights for product positioning and messaging
  • Maintain deep knowledge of Altium’s product offerings and industry trends
  • Ensure the FAE team is continually and rigorously trained for constant expertise on our latest product features and best practices
  • Find every opportunity to implement process improvements that make the FAE team as efficient and effective as possible
  • Develop and maintain documentation for technical processes and solutions
  • Be ready to travel as required to meet with customers and support the sales team

Altium provides software solutions for designing and developing printed circuit boards (PCBs) within the electronic design automation (EDA) industry. Its main product, Altium 365, allows users to collaborate in real-time and manage data effectively during PCB design projects. This platform is known for its reliability and consistent performance across various regions, including the US, Europe, and Asia. Altium caters to a wide range of customers, from individual engineers to large corporations in sectors like electronics, automotive, aerospace, and consumer electronics. The company operates on a subscription-based business model, offering different tiers of software to meet varying needs in PCB design, along with additional services like advanced simulation tools and component libraries. Altium's goal is to enable efficient and collaborative PCB design, ensuring continuous support and updates for its users.

Company Stage

Seed

Total Funding

$6.9M

Headquarters

San Diego, California

Founded

1985

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Altium's strategic partnerships with educational institutions and innovative teams highlight its commitment to empowering the next generation of engineers.
  • The recent acquisition by Renesas for $5.9 billion underscores Altium's strong market position and potential for accelerated innovation.
  • The launch of the Altium 365 BOM Portal and integration with Z2Data enhances the platform's utility, bridging gaps between engineering and procurement teams.

What critics are saying

  • The acquisition by Renesas may lead to strategic shifts that could impact Altium's existing customer base and operational focus.
  • The highly specialized EDA market is competitive, requiring continuous innovation to maintain a leading position.

What makes Altium unique

  • Altium 365's real-time collaboration and data management capabilities set it apart in the EDA industry, ensuring high uptime and reliability across multiple regions.
  • The company's subscription-based model, complemented by perpetual licenses and maintenance contracts, offers flexibility and continuous revenue streams.
  • Altium's focus on advanced simulation tools and comprehensive component libraries provides added value that distinguishes it from competitors.
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