Full-Time

Program Management Senior Manager

McDonald's

McDonald's

10,001+ employees

Global fast-food chain with franchised model

Compensation Overview

$142k - $177.4k/yr

+ Bonus + Equity Grants

Chicago, IL, USA

In Person

Category
Business & Strategy (1)
Required Skills
ServiceNow
Risk Management
Data Governance
Requirements
  • 8+ years of prior program and project management experience leading large scale, global integrated transformation programs, preferably in a multidomain GBS environment. Experience with enterprise ServiceNow successful implementations is required.
  • PMP certification or equivalent
  • Strong ability to manage a multivendor environment, holding vendors accountable to their own deliverables
  • Proven leadership in planning, execution, and delivery, ensuring successful outcomes and value realization
  • Strong stakeholder management and communication planning capabilities across senior and cross-functional audiences
  • Expertise in change control, performance measurement, risk and issue management, and adherence to PMO standards, processes, and tools
  • Ability to inspire and align others around a compelling future vision to drive engagement and results
  • Demonstrated skill in building alliances and managing interdependencies across departments and organizations
  • Strong relationship-building skills with a heavy emphasis on partnering and collaboration to drive outcomes
  • Experience developing and managing end-to-end, multi-team project plans – managing both vendor and McDonald’s deliverables, and using McDonald’s project management software
  • Executive-level communication skills; able to engage senior leaders with appropriate clarity, detail, and influence
  • Excellent planning and organizational skills with the ability to balance big-picture thinking and attention to detail
  • Detail-oriented with a focus on quality, resilience, and logical problem-solving
  • Proactive mindset with the ability to identify and act on opportunities
  • Strong team player with demonstrated leadership capability
  • Comfortable stepping outside of comfort zone and adapting quickly to change
  • Uses influence to drive decision-making and resolve complex issues
Responsibilities
  • Work with ESM PMO Lead and Transformation Leadership to establish program and project strategy, approach, workstreams and overall structure and timeline for the initiative.
  • Ensure the program is operating to plan, proactively identifying risk and issues and engaging the right parties to mitigate risk and resolve issues
  • Establish and facilitate program governance and project status forums, ensuring all parties are apprised of actions and decisions
  • Accountable for leading a multi-year initiative leveraging a team of experienced program managers, market resources, and functional subject matter experts assigned to the initiative.
  • Coordinate and engage with key cross-workstream internal partners (e.g., functional solutions, enabling services) to streamline interactions while maintaining line of sight to dependencies required for success
  • Help with implementation and reinforcement of project management methodology
  • Advise leadership and/or business executives at the highest levels about the initiative, leveraging the standard status and communication reporting processes
  • Provide project workplan management support, keeping track of plans, budget, quality standards, deliverables, and dependencies
  • Track and monitor project metrics, reporting and project finance management
  • Facilitate internal and external meetings
  • Monitor relationships and dependencies between project areas and active improvement submission
  • Organize project resource management, ensuring the proper onboarding / offboarding of program team members, and maintaining adherence to relevant security, data, and access policies in alignment with McDonald’s Data and Security Governance Standards
  • Build program updates for McDonald’s Leadership that shows the progress of the project and potential barriers

McDonald’s operates a global network of fast-food restaurants offering burgers, fries, and other items, serving customers quickly and affordably. It uses a mix of company-owned and franchised locations, with revenue coming from store sales, franchise fees and royalties, and income from owning and leasing real estate. It relies on digital ordering, third-party delivery, and a rewards program to boost convenience and loyalty, plus family-friendly amenities. Its goal is to lead the quick-service restaurant space by delivering scale, a strong brand, and a broad digital ecosystem, while expanding through franchising and real estate.

Company Size

10,001+

Company Stage

IPO

Headquarters

Chicago, Illinois

Founded

1955

Your Connections

People at McDonald's who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • App-only McSmart Saver can deepen MyMacca’s adoption and first-party customer data.
  • Nostalgia items like Fried Apple Pie attract older fans and younger diners.
  • Menu refreshes and remodels support delivery growth, throughput, and traffic retention.

What critics are saying

  • App-only value tiers exclude non-app users and sharpen backlash against affordability.
  • Repeated price increases invite Burger King and Wendy’s to undercut value-conscious customers.
  • AI drive-thru errors would damage McDonald’s speed promise and undermine automation rollout.

What makes McDonald's unique

  • McDonald’s combines franchising, owned real estate, and royalties for diversified cash generation.
  • Its McSmart tiers localize value pricing by market and daypart.
  • ArchIQ AI drive-thru testing processed over one million transactions across five restaurants.

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Benefits

401(k) Company Match

401(k) Retirement Plan

Performance Bonus

Long Term Incentive

Company News

Frugal Feeds
Jun 16th, 2026
McDonald's unveils new McSmart value range & Loose Change Menu changes starting July 1.

McDonald's unveils new McSmart value range & Loose Change Menu changes starting July 1. McDonald's Australia is refreshing its value menu from July 1, 2026, with the introduction of a new McSmart range that offers more choice and meal options starting from just $6.95. The update comes as the company's 12-month McSmart price promise, introduced in 2025, reaches its scheduled end on June 30. While some existing value menu items are changing, McDonald's says its focus on affordable meals remains, with three new McSmart tiers designed to cater to different budgets and appetites. Contents [show] New McSmart range launching July 1. Discover more Coupon aggregation platform Coupon code finder The new McSmart lineup will include three meal options, with prices ranging from $6.95 to $9.95. McSmart Saver - $6.95 (MyMacca's App only). The entry-level option is available exclusively through the MyMacca's App and includes: * Hamburger * Small Fries * Small Soft Drink * 3 Chicken McNuggets At $6.95, it becomes one of the cheapest complete meal deals available at McDonald's. McSmart meal - $7.95. For an extra dollar, you can choose between a Cheeseburger or Chicken 'n' Cheese burger, alongside: * Small Fries * Small Soft Drink * Choice of: * 3 Chicken McNuggets * Hash Brown * Hot Apple Pie * Cookies The addition of side choices gives you more flexibility than the previous McSmart offer. McSmart plus - $9.95. The premium option introduces a new McDouble burger, described as a Cheeseburger with an additional beef patty. Discover more Rebate tracking service Fruits & Vegetables The meal includes: * McDouble * Small Fries * Small Soft Drink * Choice of: * Chicken 'n' Cheese * 3 Chicken McNuggets * Hash Brown * Small Sundae This is the first time the McDouble will feature as part of a national value meal offering in Australia. Other value menu changes. Alongside the new McSmart range, McDonald's is making several adjustments to its Loose Change Menu (LCM) and snack pricing. From July 1: * Soft Serve Cone remains 50 cents * Frozen drinks remain available from $1 * Hamburger increases from $2 to $2.50 * Ham & Cheese Pocket priced at $2.50 * Sausage McMuffin priced at $4 * Chicken 'n' Cheese increases from $3.50 to $4 * Hot Apple Pie increases from $2 to $2.50 McDonald's is also moving McPops to store-level pricing, meaning prices may vary between locations. Discover more Food deals website Fast food coupons Bundle prices also increasing. Some larger family-focused meal bundles will also see price rises. According to the update: * Macca's Mega Meal increases by $1 for medium sizes * Macca's Mega Meal increases by $1.10 for large sizes * Bundle for 2 increases by $3 for both in-store and delivery purchases More choice, but some price increases. While several individual menu items are becoming more expensive, the new McSmart range introduces additional meal combinations and side options, particularly at the $7.95 and $9.95 price points. If you're looking for the lowest-priced option, the new $6.95 McSmart Saver will be the standout deal when it launches on July 1, especially if you regularly order through the MyMacca's App. For more McDonald's deals, click on one of these links:

The Concord Sentinel
Jun 14th, 2026
Construction underway on new McDonald's in Allenstown.

Construction underway on new McDonald's in Allenstown. Construction is now underway on Allenstown's future McDonald's location, with crews making visible progress at the former Aubuchon Hardware site on Turnpike Street. The project will redevelop the property at 77 Turnpike Street, where Aubuchon Hardware served the community for decades before relocating across the street to the former Rite Aid building. Following a series of planning and zoning approvals, work is now moving forward on the new restaurant. From hardware store to fast food restaurant. The redevelopment marks a significant change for one of Allenstown's longtime commercial properties. After Aubuchon Hardware moved to its new location, the former building was demolished to make way for the project. According to local reports, plans for the new McDonald's include a double drive-thru, customer parking, updated landscaping, and new signage. Town boards reviewed the proposal through multiple meetings as traffic, site design, and utility considerations were addressed. Residents driving along Turnpike Street can now see construction activity at the site as the project continues to take shape. A new addition to Allenstown. The restaurant represents one of the more visible commercial developments currently underway in Allenstown. While some residents have expressed nostalgia for the longtime hardware store location, others see the project as a sign of continued investment in the community. McDonald's has not publicly announced an official opening date, and it remains unclear whether the location will be company operated or owned by a franchisee. However, previous local reports indicated the restaurant was tentatively expected to open this year. As construction continues, the new restaurant is expected to bring another dining option to Allenstown and add a recognizable national brand to the town's commercial corridor. Looking for a job? Job openings for the future Allenstown McDonald's have not yet been posted online. Those interested in applying can keep an eye on the McDonald's careers website as the project moves closer to completion and hiring begins. Prospective applicants can also text NH148 to 38000 for employment information and hiring updates. Discover more Local News City & Local Guides Travel Guides & Travelogues

Romford Recorder
Jun 3rd, 2026
McDonald's planned for Hornchurch High Street Poundland.

McDonald's planned for Hornchurch High Street Poundland. Poundland in Hornchurch High Street closed in November last year (Image: Google Maps) Find, save and share Public Notices that affect you in the Romford area. A new McDonald's restaurant could soon open in the place of a former Poundland store in Hornchurch. McDonald's has submitted plans to open a new branch at 116-118 Hornchurch High Street, in place of the now empty premises that was formerly home to Poundland. The proposals include space to seat 125 people, as well as provision for takeaway customers and a new side lobby, which will result in an extension to the existing store. Changes are also planned for the shopfront, including a new sliding entrance door. Meanwhile, the back of the premises is set be redesigned to create a new storage area, parking space, and cycle lockers for staff. McDonald's said the proposed new restaurant represents a "multi-million pound investment" in Hornchurch and will create more than 120 full and part-time jobs for the community. In its supporting statement for the application, agent Planware Ltd said: "The proposals provide the opportunity for McDonald's to meet a long-standing requirement for a restaurant to serve this catchment area, to meet customer demand and introduce additional choice in the market, reusing an existing vacant building. "The proposed development represents a multi-million pound investment creating jobs both during the construction and operation phases, resulting in many associated economic benefits for the local area." Read More: Havering Council is expected to make a decision on the plans by July 23. Poundland closed its Hornchurch branch in November 2025 following a restructure of the company.

Warrington Guardian
May 26th, 2026
Winwick Road McDonald's venue closes for refurbishment.

Winwick Road McDonald's venue closes for refurbishment. A BUSY McDonald's venue on a main route through Warrington has closed its doors temporarily. Those looking to visit or driving past the fast-food restaurant on Winwick Road over recent days will have noticed that it is shut. Metal fencing has been erected around the popular site as workers begin a refurbishment project. A reopening date has been pencilled in for next Tuesday, July 2, with McDonald's stating that this will be 'epic'. The McDonald's venue on Winwick Road has closed temporarily In January, Warrington Borough Council granted full planning permission for the refurbishment of the McDonald's branch. Applicant McDonald's Restaurants Ltd sought approval for alterations to elevations to include an 11.3 square-metre extension. The international chain also sought updated drive-thru booths and the formation of an additional booth to accommodate fast-forward ordering. Council planners gave the plans the green light, with further work approved for the redecoration of elevations, including window frames, doors, and aluminium cladding. Moreover, minor alterations are planned to kerb lines, with refreshed patio furniture and other associated works to the site to be carried out. The McDonald's venue on Winwick Road has closed temporarily (Image: Newsquest) This will be the third McDonald's restaurant in Warrington to be refurbished of late. Read More: The McDonald's venue on Bridge Street in Warrington town centre reopened in February after a makeover, with similar work completed prior to that at the Riverside Retail Park venue. McDonald's also operates from other locations in Warrington, namely Great Sankey, Gemini, Birchwood, and Lymm Services. More Stories

The Moorlander
May 22nd, 2026
Devon McDonald's plans spark flooding fears near Newton Abbot homes.

Devon McDonald's plans spark flooding fears near Newton Abbot homes. Published 22nd May 2026, 15:00 BST Residents living near a former Beefeater restaurant in Newton Abbot say plans to turn the site into a McDonald's could place extra pressure on drainage systems following severe flooding earlier this year Plans to turn a former Beefeater restaurant in Newton Abbot into a new McDonald's have sparked concern among nearby residents who fear the development could worsen flooding problems in the area. People living close to the site beside Newton Abbot Racecourse say they are already dealing with the aftermath of serious flooding earlier this year and are worried extra pressure on local drainage systems could put homes at further risk. The restaurant, known as The Grandstand, opened in 2012 but closed in 2024 after parent company Whitbread announced plans to shut 238 underperforming sites across the country. A nearby Premier Inn, built at the same time on the former Newton Abbot greyhound track site, remained open. Fast food giant McDonald's has now submitted plans to take over the building, with Teignbridge District Council expected to make a decision in July. Residents have written to Newton Abbot's Liberal Democrat MP, Martin Wrigley, calling for support over fears the development could increase flood risks. Neil Price, writing on behalf of residents living on Newton Road, said flooding earlier this year caused hundreds of thousands of pounds worth of damage to homes and properties. In a letter to the MP, he said residents were "extremely concerned" about the impact another commercial development could have on local infrastructure. He wrote: "Residents are extremely concerned that this additional commercial development will place even further strain on an already inadequate drainage system, increasing the likelihood and severity of future flooding incidents. "This situation is deeply distressing for the community." Mr Price said many of the homes nearby had stood for more than 100 years but are now surrounded by industrial, retail and food developments. "While we understand that towns evolve, it cannot be acceptable for long-established residential properties to bear the consequences of overdevelopment and insufficient infrastructure planning," he wrote. "Many of us simply cannot afford to spend thousands of pounds individually on flood defence measures such as flood gates, flood doors and flood-resistant windows. "We therefore urgently need your help and support in securing meaningful assistance and long-term protection for residents." He added: "The impact of another flood could be even more devastating than the last, and many residents are now living with the genuine fear that if flooding occurs again, we could ultimately lose our homes altogether." Teignbridge District Council is expected to consider the application later this summer.