Full-Time

Business Operations Specialist

Posted on 12/17/2024

Spotify

Spotify

10,001+ employees

Digital music streaming service with podcasts

Consumer Software
Entertainment

Compensation Overview

$64.9k - $92.7kAnnually

+ Equity

Mid

Remote in USA

Candidates can be within the Eastern time zone.

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Sales
Marketing
PowerPoint/Keynote/Slides
Requirements
  • Bachelor’s degree, preferably in Sales, Advertising, Marketing, or Business
  • 3+ years of experience managing digital campaigns, with a high degree of independence and passion for the digital landscape
  • Experience with growth companies in high technology, advertising sales, music or entertainment industries
  • Strong problem solver with conceptual thinking abilities and outstanding attention to detail; project management, change management and business improvement/readiness experience
  • Experienced working directly with sales functions and with multiple business groups that support a revenue based organization
  • Ability to handle and self-manage involvement in multiple concurrent projects with varying priorities
  • Experience working within CRMs, Order Management Systems, ad servers and other digital media tech systems
  • Experienced with tools such as Excel and Powerpoint
Responsibilities
  • Report and assess weekly campaign performance for large executions and deals.
  • Ensure accurate and timely reporting of campaign delivery to Accounting team
  • Analyze and review Insertion Orders and other sales agreements to ensure adherence and enforcement with policies and contract terms
  • Verify sales opportunities in Global CRM & Order Management System for completeness & alignment with delivery metrics
  • Assist the Business Operations & Strategy team with all responsibilities, processes, systems and tools of the sales and sales support orgs to identify areas of improvement and provide solutions for the team
  • Understand business needs and challenges to collaboratively develop and/or implement innovative solutions while focusing on the details that produce perfection
  • Advocate for business needs at the sales support level, demonstrating experience and solutions to solve common challenges
  • Continuously improve internal processes, best practices, etc. in order to ensure the best possible deliverable outcome to improve overall efficiency
  • Collaborate in close partnership with key stakeholders and cross-functional partners on all project requirements, inclusive of R&D, Content, Sales, P&I, Ad Ops, Finance, Compliance and Marketing
  • Attend regular status meetings with cross-functional teams
  • Support the execution of key improvement initiatives using data-driven insights to deliver positive customer outcomes
  • Rigorously manage project scope to ensure commitments are achieved within agreed upon parameters and deadlines

Spotify provides a digital music streaming service that allows users to access millions of songs and podcasts from various artists and creators. Users can choose between a free plan, which is supported by ads, and a premium subscription that offers an ad-free experience along with features like offline listening and higher sound quality. This tiered model caters to different user preferences and budgets. Spotify generates revenue through subscription fees from premium users and advertising from the free tier. Unlike its competitors, Spotify stands out with its extensive music library, user-friendly interface, and personalized playlists. The company's goal is to connect listeners with a wide range of audio content while supporting artists and advertisers.

Company Stage

IPO

Total Funding

$2B

Headquarters

Stockholms kommun, Sweden

Founded

2006

Growth & Insights
Headcount

6 month growth

2%

1 year growth

13%

2 year growth

11%
Simplify Jobs

Simplify's Take

What believers are saying

  • Spotify's D.C. expansion leverages podcasts' growing political influence.
  • AI-powered podcasts enhance Spotify Wrapped, offering unique user experiences.
  • Audiobook success in New Zealand suggests a growing market for Spotify.

What critics are saying

  • Dependency on Google's NotebookLM may pose risks if the partnership dissolves.
  • AI storytelling in Wrapped could lead to privacy concerns among users.
  • Spotify's political podcasting may expose it to political bias accusations.

What makes Spotify unique

  • Spotify's AI-powered podcasts enhance user engagement and attract tech-savvy audiences.
  • Localized content strategies, like Kenyan podcasts, drive regional user engagement.
  • AI storytelling in Wrapped differentiates Spotify, increasing user retention.

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Benefits

Extensive learning opportunities, through our dedicated team, GreenHouse

Global parental leave, six months off - fully paid - for all new parents

Flexible public holidays, swap days off according to your values and beliefs

Flexible share incentives letting you choose how you share in our success

All The Feels, our employee assistance program and self-care hub

Spotify On Tour, join your colleagues on trips to industry festivals and events