Senior Program Manager

Why Technitask

Technitask is a Canadian company and a trusted provider of IT management, systems integration, software delivery, and consulting services. Our expert team of SAP functional consultants, developers, project managers, data engineers, and security analysts create value for customers in the utilities, telecommunications, and public services sectors. We work with our clients to discover and define business problems, then collaborate with them to implement people, process, and technology solutions to realize benefits across the business.

• We bring SAP technical expertise across technical PMO, architecture, integration, data & reporting, security, custom development, system build & administration, and testing.

• We’ve worked with some of the biggest enterprises in utilities and the public sector such as Hydro One, Liberty Utilities, the Government of Canada, and the Province of Ontario.

• We’re a team of 50+ staff and a network of 200+ alumni with 17+ years of experience delivering SAP solutions.

What you’ll do

• Responsible for the implementation, management, and evaluation of ERP/SAP programs and initiatives.

• Collaborates closely with Enterprise Resource Planning (ERP) program area teams on implementation.

• Serves in a senior role to assess key risks in the ERP implementation plan.

• Provides expert advice to identify strategies and critical issues to be resolved by the team.

• Offers strategic input into ERP architecture decisions, ensuring scalability, performance, and alignment with enterprise IT standards.

• Mentors and coaches project staff based on experience with ERP/SAP systems (HR, Finance, and Procurement).

• Maintains dotted line relationships with other experts in Enterprise Transformation, HR Leadership, IT Leadership, Procurement Leadership, Corporate Finance and Treasurer Leadership, and Business and Financial Planning Leadership.

• Acts as the principal advisor for strategic and operational plans aligned with ERP/SAP goals and objectives.

• Represents the project when necessary to build stakeholder confidence.

• Stays current with SAP S/4HANA and SuccessFactors innovations and recommends adoption of new features or enhancements that drive business value.

What you'll need

Mandatory Qualifications

• Degree in Business, Commerce, Information Technology, or a related field.

• PMP certification and one of the following Scrum/Agile certifications:

  • PMI-ACP (Agile Certified Practitioner) from the Project Management Institute

  • CSM (Certified ScrumMaster)

  • PSM I (Professional Scrum Master)
    (Proof of Certification must be submitted with bid submission)

• SAP certification (e.g., SAP Certified Application Associate)

• Minimum 7 years of progressive experience in ERP/SAP projects, including 4+ years leading large-scale implementations.

• Hands-on expertise with SAP modules such as SuccessFactors, S/4HANA Finance, Procurement, Ariba, Concur, and Workforce Software.

• Proven experience with SAP SuccessFactors modules (e.g., Employee Central, Talent Management, Learning, Compensation) and their integration with SAP S/4HANA and Workforce Software.

• Working knowledge of project and program management methodologies such as Waterfall, Agile, Lean, Kanban, Scrum, and PROSCI.

• Demonstrated senior leadership with the ability to mentor, coach, engage, and influence cross-functional teams.

• Strategic insight, innovation, and critical/analytical decision-making skills with the ability to build evidence-based proposals and link strategies to business objectives.

• Strong ability to lead complex ERP/SAP transformations, anticipate barriers, and drive change through stakeholder engagement.

• Excellent interpersonal, collaboration, and communication skills, including presenting to executive audiences and Council.

• Advanced problem-solving, negotiation, and conflict resolution capabilities with high learning agility.

• Experience managing vendor relationships, procurement processes, and performance management.

• Solid understanding of performance measurement and continuous improvement in ERP/SAP environments.

Preferred Qualifications

• PROSCI Certification

Who you are

• Problem solver: You quickly formulate approaches from problem statements and target outcomes, undertake research using creative strategies, solve complex problems independently, and quickly learn and adapt to new situations.

• Highly organized: You think in systems and process, create structure in ambiguity, and relentlessly prioritize to pursue what drives the business forward.

• Team player: You effectively partner with others to get things done.

• Clear communicator: You are an excellent writer (memos, slides) and excel at distilling complex information into simple messaging.

• Outcomes driven: You collaborate with your clients, partners, and stakeholders to deeply understand their needs and ruthlessly prioritize to meet those needs.

Additional information

• Contract role

• Duration: 12 months

• Hybrid

• Background check required

Our belief is that diversity & inclusion enables us to build solutions that work. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and / or people with intersectional identities.

We also believe that unique experiences may not always fall along the beaten track. We’re dedicated to adding new perspectives to the team, so if your experience and skills can help us solve our customers’ problems, please consider applying.