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Support Manager
West Coast
Posted on 7/19/2022
INACTIVE
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
GraphQL
JIRA
Management
SQL
Python
Requirements
  • 3+ years of experience in a Customer Support management role
  • Strong people management skills and prior experience mentoring a team of 5+ individuals
  • Worked with Jira as an Admin, or have applicable experience
  • Experience with Python, SQL, and GraphQL
  • Have hands-on experience tracking, understanding and fixing software bugsHave extensive experience in a customer facing position
  • Thrive with a high level of autonomy and responsibility, driving company-level impact across teams and functional roles
  • You appreciate a fast-paced environment that takes an iterative approach to product development
Desired Qualifications
  • Have AI or ML experience
  • Worked with customers developing AI or ML
Labelbox

51-200 employees

AI training data platform
Company Overview
Labelbox's mission is to help companies get to production AI faster. Labelbox's products save time by creating and managing your training data, people, and processes in a single place — so you can focus on building the next big thing.
Benefits
  • Competitive remuneration
  • Flexible vacation policy (we don't count PTO Days)
  • 401k Program
  • College savings account
  • HSA
  • Daily lunches paid for by the company (especially convenient while working from home)
  • Virtual wellness and guided meditation programs
  • Dog-friendly office
  • Regular company social events (happy hours, off-sites)
  • Professional development benefits and resources
  • Remote friendly (we hire in-office and remote employees)
Company Values
  • Make customers win
  • Craftsmanship - To be a craftsman is to be consumed in a problem and to create your best expression of work as a result
  • Seek to understand - The machine learning industry is growing and evolving rapidly as it begins to transform every industry. We must stay humble and embrace that we have so much more to learn.