About Waterworks
Waterworks is the premiere US brand for the luxury bath and kitchen. When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.
What We Provide
What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training and career growth opportunities.
The Role
Celebrating its 10th year in London, the Waterworks showroom is expanding its brand presence in the UK and globally, working on the most exclusive design projects! In support of this growth, we are seeking a Design Sales Consultant to join our team.
The Sales Consultant is responsible for exceeding revenue targets and maintaining a profitable client portfolio. Acting as a trusted advisor and account manager, this individual provides tailored solutions for clients’ design projects while upholding the highest standards of service, integrity, and professionalism. The Sales Consultant builds collaborative relationships with clients to consistently increase sales and deliver the exceptional experience associated with the Waterworks brand
As a Waterworks brand ambassador, the Design Sales Consultant will embody our values of leadership, entrepreneurial spirit, execution of bold sales strategies, customer-centricity, and a passion for our products.
Responsibilities
· Market Waterworks brand and products to your assigned client list, and client leads provided by the company and generated by you. Generally, all marketing is the to the trade.
· Develop and maintain productive business relationships with your assigned clients, to understand their business and capture sales opportunities
· Develop new client relationships through area and territory networking and by introducing your existing business contacts to the Waterworks brand and products
· Create an outside marketing plan that will cultivate project quotes and orders in line with your assigned goals
· Utilize social media, networking and other avenues to build and grow client relationships
· Meet with clients in their offices, virtually or in-showroom to present product lines and secure orders
· Effectively and confidently pitch the Waterworks’ line of products
· Meet or exceed assigned marketing, quote, order and sales goals
· Manage all phases of client projects including initial meetings, product specification and selection, providing quote and pricing, following up to close sale and take payment
· Provide monthly/weekly updates to your manager: pipeline and project status
· Manage and track all client marketing activities through use of our CRM system
· Provide a superior client experience to enhance long-term relationships, brand loyalty, and market share
· Actively identify and develop new business and relationships
· Actively participate in industry and showroom events; i.e. networking events, CEU presentations, lunch and learns, etc.
· Other projects and activities as needed to drive sales and/or grow market share
Requirements
- 3 plus years of outside/inside sales and/or business development experience in the high-end, luxury brand environment
- Proven track record of consistently meeting or exceeding sales and marketing quotas and goals
- Success with developing new business opportunities
- Experience and confidence working effectively with international clients
- Exceptional verbal and written communications skills
- Ability to understand and translate clients’ needs into sales
- Strong persuasion and negotiation skills with the ability to close sales transactions
- Self-motivated with the ability to manage multiple tasks and projects simultaneously
- Working knowledge of Microsoft Office Suite; CRM and other sales tracking tools; digitally proficient
- Plumbing and/or tile industry experience preferred
- Ability to market outside of the showroom up to 50% of week
- Travel up to 30% to local clients and to markets outside of the UK