Field Service Engineer

Description

Join the Carolina Cat Team

As a family-owned company under our third generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.

Since 1926, we’ve supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that’s built to last.

We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential.

Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat.

Summary

Carolina CAT firmly believes that our employees drive the success of the company. Collectively, our employees all work together to make a difference for our customers. We service and support many different industries by performing inspections, modifications and repairs on low and medium voltage electrical systems. Carolina Cat’s, Advanced Electrical Services (AES) team is growing and we are seeking experienced Field Service Engineers to help serve our customers! We offer a great family-oriented culture, a strong benefits package to include medical/dental/vision insurance, paid vacation and sick time, 401(k), and opportunities for growth and advancement.

Essential Functions

Duties include electrical field service activities; technical assistance, preventive maintenance, modifications, repair and systems checkout of new and existing installations.  Applicant must have experience with the following items:

• Troubleshooting and operation of programmable logic controllers (PLC’s).
• Network communications and diagnostics a plus.
• DC/AC, Voltage Circuit Theory and practical troubleshooting skills.
• Reading schematics and blueprints for power control, automation and ability to provide customer technical support.
• Troubleshooting of various Diesel isochronous governing and load sharing systems controlling 480VAC/12.47KVAC, engine-generators and circuit breakers.
• Troubleshooting operational failures of permanent magnet and self-excited generator sets (13kW to 4MW plus), generator control panels, station batteries, battery chargers and associated equipment.
• Installing, servicing, repairing, and performing maintenance routines on multiple OEM generators, UPS, utility / emergency switchgear, automatic transfer switch, and other power system products.  This could include first time (start-up) installations; coordinating with other systems being installed such as multiple generator sets and paralleling switchgear to ensure all related equipment work together properly as a system.
• Inspections, Testing and Repair on low and medium, voltage power control systems and distribution switchboards.
• Clearly and concisely document all work and repairs completed on the appropriate service reports in a timely manner.
• A working knowledge of OSHA safety rules, laws and regulations concerning electrical and technical functions of various components and tooling procedures and capabilities.
• Safe and clean driving record. This position requires operating a company issued service vehicle.
• Have industry tooling such as basic electrical rated screw drivers, electrical meters, wrenches, sockets, etc. for use with daily job assignments.
• Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• A high school diploma required, 2 year AAS or BAS degree in Electrical Engineering or Electrical Engineering Technology preferred. Minimum of 2-3 years’ experience in electrical power generation or related industry field service work required.
• Applicant must be customer-oriented, a self-starter, and capable of maintaining focus while performing work in critical work environments.
• Be able to provide customer service that exceeds customer expectations.
• Applicant must possess a valid state driver’s license at all times and be available for emergency service calls during normal and after business hours.
• Possess Strong Verbal, Written and Presentation abilities.
• Have excellent teamwork and interpersonal skills.
• Must have intermediate to advanced computer skills (keyboarding, email, internet, database experience, Microsoft office applications, adobe PDF, for accurate service report writing.
• A valid driver’s license. 

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, bend, kneel, crouch, or crawl and taste or smell. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.  Employee must operate equipment in a safe manner.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

#CarolinaCAT

EEO/AA Employer. All qualified individuals are encouraged to apply.