Full-Time

Order Entry Clerk

Baird & Warner

Baird & Warner

1,001-5,000 employees

Independent real estate services firm

Compensation Overview

$40k - $45k/mo

Schaumburg, IL, USA

In Person

Category
Clerical & Data Entry (1)
Required Skills
Customer Service

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Requirements
  • A high school diploma is required.
  • At least one year of customer service experience, such as customer care or order entry, is required.
  • Strong written and verbal communication skills are required.
  • Strong organization and follow-up skills are required.
  • The ability to multitask and prioritize requests is required.
  • A strong sense of urgency for exceeding customer expectations is required.
  • The ability to advocate for customers and maintain a positive work attitude is required.
  • The ability to work cross-functionally within the organization is required.
Responsibilities
  • Process all agent orders in a timely manner.
  • Manage multiple tasks.
  • Ensure customer satisfaction through communication and efficient, responsive completion of tasks.
  • Exercise sound judgment and creativity to meet business goals and customer expectations.
Desired Qualifications
  • Previous call center experience is preferred.

1) What they do: Baird & Warner provides real estate services in Chicagoland, including brokerage, mortgage, title, insurance, and relocation services, with about 2,700 broker associates and staff across 30 offices. 2) How it works: a network of broker associates helps buyers and sellers complete transactions, supported by in-house mortgage, title, and relocation services to streamline closings. 3) How they differ: family-owned since 1855, largest independent real estate services firm in the region, with a long family leadership lineage and a strong local presence, plus repeated workplace recognitions. 4) Goal: to make real estate easier by combining experienced guidance with integrated services and a trusted local brand.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Des Plaines, Illinois

Founded

1855

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Simplify Jobs

Simplify's Take

What believers are saying

  • August 2026 Zillow Showcase should increase seller lead capture and agent win rates.
  • May 2026 Laura Ellis promotion aligns brokerage, mortgage, and title revenue management.
  • Goosehead, RealReports, and MAXA expand monetization beyond commissions across the transaction funnel.

What critics are saying

  • November 2025 Mahwikizi litigation and 2026 commission settlements expose Baird & Warner to payouts.
  • Heavy Zillow dependence ties listing visibility to one portal’s rules and pricing.
  • Dream Town integration across 30-plus offices and multiple businesses raises execution and margin pressure.

What makes Baird & Warner unique

  • 1855-founded, family-owned Baird & Warner keeps sixth-generation control in May 2026.
  • June 2025 Dream Town acquisition created Chicagoland’s largest independent brokerage platform.
  • August 2026 Zillow Showcase deal guarantees prioritized listings and discounted pay-per-listing exposure.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Company News

HousingWire
Aug 6th, 2026
Zillow Showcase partnership gives Baird and Warner listings priority.

Zillow Showcase partnership gives Baird and Warner listings priority. Chicago-area brokerage offers pay-per-listing access with no monthly contract, plus guaranteed Showcase inclusion. Article Summary. Baird and Warner signed an exclusive agreement with Zillow to offer agents Zillow Showcase at 40% off standard pricing. The program adds priority placement, enhanced media, and pay-per-listing access with guaranteed inclusion. AI Summary Baird & Warner has signed an exclusive agreement with Zillow to offer its agents access to Zillow Showcase at a 40% discount from standard pricing, giving the Chicago-area brokerage's listings prioritized exposure and enhanced media on the portal. The customized program, announced by the company on Thursday, is designed to drive more engagement for Baird & Warner listings on Zillow, according to the announcement. Baird & Warner agents will now have access to Zillow Showcase features like priority placement in search results, interactive floor plans and 3D tours, exclusive listing email alerts to buyers, highlighted markers on mapped search results and prominent agent branding with direct contact options on listing pages. According to a statement from Dean Rouso, the senior vice president of strategic initiatives at Baird & Warner, "Every aspect of Zillow Showcase is designed to create an immersive experience and increase time spent viewing a listing. Our agents will be able to tap those capabilities for a heavily discounted rate and have the benefit of a supportive team in place to handle coordination with the platform as well as exceptional visual assets from Baird & Warner Image Services." The program also incorporates AI-powered photo organization that is intended to better communicate a home's layout and key features, guided room-by-room touring, and an exclusive staging visualization tool that lets consumers view multiple furnishing and style options. Zillow Showcase listings are the only listings on the portal that can include video, according to the announcement. Baird & Warner said its customized Zillow Showcase package does not require a monthly contract and is offered on a pay-per-listing basis. Zillow generally caps Showcase inventory at 10% of active listings in a market, but Baird & Warner's contract guarantees inclusion for its agents' listings, according to the company. The brokerage said it has also created a dedicated internal support team to manage Zillow Showcase coordination on behalf of agents.

HousingWire
May 15th, 2026
Baird & Warner names Lucy Baird chief stewardship officer, Laura Ellis chief revenue officer.

Baird & Warner names Lucy Baird chief stewardship officer, Laura Ellis chief revenue officer. Baird and Warner names Lucy Baird chief stewardship officer and vice chair and promotes Laura Ellis to chief revenue officer. Article Summary. Baird and Warner appointed Lucy Baird as chief stewardship officer and vice chair of the board, formalizing sixth generation involvement. Laura Ellis was promoted to chief revenue officer to consolidate revenue leadership across brokerage, mortgage and title. AI Summary Lucy Baird has been named chief stewardship officer and vice chair of the board at Baird & Warner, while Laura Ellis has been promoted to chief revenue officer, the company announced Friday. The moves formalize a sixth generation of family involvement at Chicagoland's largest independent and locally operated real estate brokerage. Additionally, the firm, which was founded in 1855, said the move also consolidates revenue leadership across brokerage, mortgage and title. "In contrast to Wall Street-backed firms, our independence allows us to make decisions based on what is best for our agents and their clients," said Steve Baird, president and CEO of Baird & Warner. "We remain committed to providing a model that supports long-term success, not short-term gains. We are not thinking in terms of quarters, but generations." Steve Baird said the company's ownership structure remains unchanged and in family hands, with a continued focus on independence in an industry increasingly shaped by publicly traded brokerages, M&A activity and private equity investment. "Stewardship and good governance are at the core of Baird & Warner's culture and success," Steve Baird said. He added that Ellis's expanded role as chief revenue officer "will further strengthen our integrated approach to real estate services, which remains a key differentiator." Lucy Baird, who is part of the firm's sixth generation of family ownership, has spent the past decade working inside the company as Baird & Warner historian and leading Good Will Works, the firm's philanthropic arm. In that role, she has overseen charitable giving, volunteer initiatives and partnerships with Habitat for Humanity Chicago, Chicago Area Fair Housing Alliance, Spanish Coalition for Housing and YWCA. Her appointment to the board and into the newly created chief stewardship officer role is intended to reinforce a governance strategy that preserves Baird & Warner's independence and family-owned structure over the long term. "I feel a deep responsibility to honor the legacy my family has built over more than 170 years, and stepping up to the board and this new title is a natural progression from my work at the helm of our charitable and volunteer initiatives," Lucy Baird said in a statement. "The creation of a chief stewardship officer further formalizes a commitment" to the company's guiding principles, she added. She said the goal is to ensure Baird & Warner remains "a fiercely independent and locally owned organization." Ellis is moving into the chief revenue officer position from her previous roles as chief strategy officer and president of residential sales. She joined Baird & Warner in 1998 and has held multiple leadership posts, helping drive residential sales growth and align operations across the company's business units. In her expanded role, Ellis will oversee revenue generation across Baird & Warner's brokerage, mortgage and title operations and will be responsible for integrating the firm's "one-stop shop" approach to real estate services. That model - bringing brokerage, lending and title under one roof - has been a key focus area for large regionals looking to stabilize earnings and deepen client relationships. "One of the things that makes Baird & Warner unique is how intentionally we bring all aspects of the transaction together to support both our agents and their clients," Ellis said. She said the goal is to strengthen collaboration between teams and build "a more seamless and supportive experience that helps our agents succeed." This article was generated using HousingWire Automation and reviewed by a HousingWire editor before publication. The system helps convert company announcements and industry data into HousingWire-style news coverage.

StockTitan
Jul 24th, 2025
Goosehead Insurance and Baird & Warner Real Estate Forge Strategic Franchise Partnership to Accelerate the Homebuying Experience

This collaboration integrates Goosehead's insurance offerings directly into Baird & Warner's homebuying process, providing clients with seamless access to insurance services.

Chicago Sun-Times
Jun 27th, 2025
Chicago real estate firms Baird & Warner, Dream Town to merge

Degani will join Baird & Warner's leadership as president of brokerage services.

Agent Publishing
Jun 26th, 2025
Baird & Warner acquires Dream Town - Chicago Agent Magazine National News

Baird & Warner has acquired Dream Town, which will now represent a combined entity of almost 3,000 agents, loan officers and staff.