R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

As our AR Follow-up Team Leam, you will help your team identify and communicate the root cause and mitigation steps for payer denials. Your analytical expertise will expedite revenue cycle opportunities for clients and the patients they serve. Every day you will monitor inbound client requests, ensuring they’re responded to and resolved in a timely fashion.  To thrive in this role, you must have worked in backend revenue cycle management where you learned the intricacies of RCM including how to follow-up with payers, reduce denials, and be willing to share that knowledge with a team of follow up associates.

Here’s what you will experience working as a Follow-Up Team Lead:

• Manage, analyze, and audit assistance requests and notes from clients and internal teams

• Set priorities and delegate work based on client needs collaborating with Customer Success Managers and other internal teams

• Monitor and analyze denials and payer trends, identify root causes and collaborate with internal teams to address coding and billing issues

• Prepare meeting agendas, report and analyze performance metrics, monitor and update SOPs

• Fill in production gaps when needed 

Required Skills:

• You feel confident performing payer follow-ups with commercial and government payers and can guide a team of follow-up associates

• You’ve worked in backend revenue cycle management where you learned the workflows and can use this knowledge to identify root causes when claims are denied

• You know how to create pivot tables in Excel to analyze data, looking for trends

For this US-based position, the base pay range is $16.88 - $24.79 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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