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Assistant Manager
Enterprise Ad Operations
Posted on 12/9/2022
Chicago, IL, USA
Experience Level
Desired Skills
Android Development
  • Organizing complex, project based implementations, and account updates
  • QA'ing high value / priority implementations and projects
  • Triaging various case queues to ensure proper prioritization of work
  • Consistently looking for ways to improve operational efficiency
  • Helping to establish and reinforce best practices to improve accuracy and efficiency of account support
  • Developing and coaching a team of Ad Operations Specialists
  • Personally maintaining as well as developing a team to have advanced knowledge of ZipRecruiter products, services, and standard operating procedures
  • Navigating the administrative tools used to operate ZipRecruiter products as well as Salesforce Sales/Service Cloud
  • Qualifications and Education Requirements
  • 3+ years of experience in a technical support or operational role
  • 1+ years of experience working with Performance Based Advertising
  • 1+ year of experience working with SalesForce.com or other CRM software
  • Knowledge in XML, HTML, JSON, Boolean search, SQL
Desired Qualifications
  • 1+ years of experience supporting high value clients
  • 1+ years of experience in leadership/management roles or peer mentoring strongly preferred
  • Experience in Recruitment Advertising
  • Ability to break down complex technical situations and explain in non-technical terms
  • Technically minded and able to navigate complex issues easily
  • Detail-oriented, organized, and strong time-management skills
  • Ability to learn quickly, adapt to feedback, and work in a rapidly changing environment
  • Works well with driven, urgent sales personnel and high-need clients
  • Easily builds rapport and establishes relationships with clients and colleagues
  • Listens patiently, probing for and clarifying to get necessary details
  • Advanced problem-solving skills working in ambiguity and limited direction
  • Advanced knowledge of G Suite and MS Office Suite (Word, Excel, PPT)

1,001-5,000 employees

Online employment marketplace
Company Overview
ZipRecruiter’s mission is to actively connect people to their next great opportunity with their online job marketplace that connects millions of employers and job seekers. The company utilizes sophisticated AI-matching technology to analyze billions of user interactions to further improve their job search experience and also help businesses find the right candidates.
  • Competitive Compensation
  • Health, Dental & Pet Insurance
  • Flexible Time Off
  • Generous Parental Leave
  • Volunteer Program
Company Core Values
  • Impact
  • Growth
  • Teamwork
  • Innovation