Strategic Alliance Manager

About Middesk:

Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle.

Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal.

The Role:

As a Strategic Alliance Manager at Middesk, you will lead and expand our strategic alliances in your portfolio, driving impactful relationships with key partners to foster mutual growth. In this pivotal role, you’ll design and execute alliance strategies, expand the program, and establish best practices and metrics to ensure measurable success.

You’ll collaborate with cross-functional teams across Go-To-Market, Product, and Operations to drive product adoption and integrate partner insights into our offerings. Leveraging your industry expertise, you’ll identify, negotiate, and close valuable partnerships, ensuring a seamless partnership experience for all stakeholders.

We follow a hybrid work model, and for this role, there is an expectation of 2 days per week in our NYC office. Candidates should be based within a commutable distance, as we believe in the value of in-person collaboration and building strong team connections while also supporting flexibility where possible.

What You’ll Do:

• Drive Alliance Growth: Own the relationship, strategy, and growth of each alliance in your portfolio, focusing on satisfaction, retention, and mutual success.

• Program Development: Manage the strategic alliances program , setting best practices and performance metrics.

• Collaborative Product Strategy: Work closely with partners to develop joint strategies that drive adoption and usage of our product suite.

• Internal Collaboration: Partner with Go-To-Market, Product, and Operations teams to align on goals and drive product adoption.

• Identify and Secure Opportunities: Pursue, negotiate, and close new partnerships that add significant value to both Middesk and its partners.

• Relationship Management: Cultivate strong, trust-based relationships across partner organizations, creating champions at every level.

• Subject Matter Expertise: Deeply understand partner use cases and our product suite to provide effective solutions and advocate for partner needs.

• Advocate for Product Development: Regularly communicate partner product needs to Product teams to shape the future product roadmap.

• Team Support: Contribute to developing new content and processes for the strategic alliances team.

What We’re Looking For:

• Experience:  5+ years in Strategic Alliances, Partnership Management, or similar roles within B2B SaaS partners with embedded/integrated technologies; must have experience managing high-value accounts. 

  • KYC, KYB, Banking, Fintech experience required for this role.

• Strategic Leadership: Skilled at guiding strategic conversations with decision-makers, developing innovative solutions to advance partner success.

• Relationship Building: Proven track record of building and nurturing strategic relationships across all levels within partner organizations.

• Commercial Acumen: Strong negotiation skills and ability to identify and pursue mutually beneficial opportunities.

• Cross-Functional Collaboration: Experience working closely with Go-To-Market and Product teams to align goals and advocate for partner needs.

• Effective Communication: Ability to communicate effectively with technical, operational, and executive audiences.

• Adaptability: Comfortable navigating ambiguity and prioritizing effectively to maximize productivity.

• Driven and Resilient: Eager to make an impact, with the determination to overcome challenges and drive results for your partners and Middesk.