Full-Time

Customer Marketing Associate

Sportsbook

Confirmed live in the last 24 hours

FanDuel

FanDuel

1,001-5,000 employees

Fantasy sports platform for cash prizes

Entertainment
Gaming

Compensation Overview

$30.77 - $42.31Hourly

+ Cash Bonuses + Stock Program Participation

Junior, Mid

New York, NY, USA

Hybrid position requiring in-office presence.

Category
General Marketing
Growth Marketing
Growth & Marketing
Required Skills
Marketing
Data Analysis
Requirements
  • 2+ years experience in marketing, with experience creating and managing campaigns from start to finish. Email and/or mobile marketing experience preferred.
  • Bachelor’s degree or equivalent industry experience preferred
  • Strong understanding of marketing and commercial metrics
  • Proficiency in manipulating data and performing calculations in Excel (VLOOKUP, Pivot Tables, SUMIF statements, etc.)
  • Meticulous attention to detail, outstanding organizational skills, and ability to multi-task and prioritize
  • Strong design thinking skills and effective at project management
  • Customer-centric
  • Results oriented, with the need to be objective and measure performance
  • Metrics driven and continuously seeking improvement of marketing efforts to increase quality and productivity
  • Strong analytical approach to decision making with experience of delivering against business outcomes
  • Has a positive attitude and loves opportunities to collaborate with others
  • An avid sports and gaming fan, and have played FanDuel or competitive products
  • Knowledge of sports and/or experience working within a heavily regulated industry is a plus
  • Willing to work some non-traditional hours
Responsibilities
  • Work with Lifecycle Strategy leadership to optimize our retention programs, looking for opportunities to ideate and test on innovative programs to increase retention, player value, and wallet share
  • Aid in designing the strategy to enhance new customer lifecycle journeys, using data driven insights and a strong understanding of key business priorities as well as team goals and KPIs
  • Leverage customer data to analyze and validate our campaign strategy and develop insights to develop the strategic direction for our retention programs
  • Support in the development of the full lifecycle of all retention campaigns for new customers, working closely with analytics, Marketing Technology, operations, and creative stakeholders, from ideation to execution to evaluation across owned channels
  • Contribute to a test & learn approach: create and manage the testing plans, play a key role in developing the team’s roadmap, and ensure results are shared and implemented
  • Learn how our data architecture impacts customer segmentation and marketing enablement
  • Become a systems expert, cultivating extensive knowledge of our marketing technology systems
  • Be the Customer Marketing POC with our Casino Cross-Sell Acquisition & Multi-Product marketing teams while owning the multi-product lifecycle and automation strategy
  • Lead reporting on performance metrics and campaign effectiveness
  • Plan and manage the program calendar across promotions and communications strategies
  • Collaborate with key stakeholders on campaigns and maintain a continuous feedback loop. Serve as a subject-matter expert, advising business stakeholders on best practices, including promotional and channel strategy

FanDuel operates a fantasy sports platform where users can join daily and weekly contests to win cash prizes. Participants create fantasy teams by selecting real players from various sports, including football, basketball, and baseball. The performance of these teams is determined by the actual statistics of the players in real games. FanDuel generates revenue through entry fees for these contests and enhances the user experience with features like live scoring updates and player news. Unlike some competitors, FanDuel focuses on a wide range of sports and contests, primarily serving the U.S. market while expanding its offerings.

Company Stage

Acquired

Total Funding

$424M

Headquarters

New York City, New York

Founded

2009

Growth & Insights
Headcount

6 month growth

5%

1 year growth

27%

2 year growth

38%
Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of BeyondPlay enhances player engagement and retention capabilities.
  • Partnership with Carolina Panthers boosts FanDuel's presence in North Carolina.
  • Expansion into mobile sports betting aligns with U.S. growth strategy.

What critics are saying

  • Increased competition in Ontario could dilute FanDuel's market share.
  • Departure of regulatory director may impact FanDuel's regulatory strategy.
  • Integration of BeyondPlay poses potential financial and operational challenges.

What makes FanDuel unique

  • FanDuel offers daily and weekly fantasy sports contests with cash prizes.
  • The platform provides live scoring updates and player news for enhanced user experience.
  • FanDuel has a strong presence in the U.S. with strategic sports partnerships.

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Benefits

From peer-to-peer learning to industry conferences, there are a number of ways to develop your career

From your head to your toes we’ve got you covered with our 100% health insurance coverage

We keep a well-stocked supply of snacks and refreshments to keep you going throughout the day

Flexible hours and vacation scheduling let you work when you’re at your best

We provide the latest tech and equipment, you get the job done