In this role you will:

• Identify core operational issues and propose new work streams, application solutions, and process improvements.
• Modify and scale existing processes to support more users and new business requirements.
• Engage with business stakeholders to gather and analyze requirements and propose solutions that leverage Salesforce functionality.
• Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, custom workflows, notifications, approval processes, Lightning Process Builder, and Visual Workflow.
• Collaborate with business teams to design, customize and configure improvements to the UI, reporting, and business processes.
• Play a key role in ensuring Salesforce interoperates seamlessly with other business productivity systems such as Netsuite and Marketo, among others.
• Document, maintain, and update system-level customizations. 
• Provide advanced reporting and searching assistance.
• Manage data import, data cleansing, deduplication, optimization, and data maintenance efforts.
• Configure Salesforce and related applications – such as Marketo, Lane4, LinkedIn Sales Navigation – to ensure seamless data flow and integrations.
• Build reports and dashboards to assist individual team members and management in measuring progress against goals, efficacy of new initiatives, and improving performance.
• Keep abreast of new SFDC features and functionality and provide recommendations for process improvements.
• Maintain user roles and profiles, security settings, and access settings (User Profiles, Role Hierarchy, Sharing Rules and Security).
• Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing, and data integrity.

Ideal candidates will have:

• Detailed knowledge of Salesforce cloud paradigms, inherent risks, and appropriate deployment strategies.
• Detailed knowledge of commonly-used Salesforce functionality and its administration.
• Working knowledge of relational database architectures and query languages.
• Basic knowledge of software engineering best practices.
• Basic knowledge of one or more project management paradigms, such as Agile.
• Proactive and creative approach to finding solutions to stakeholder problems.
• Strong analytical thinking and troubleshooting skills.
• Strong written and verbal communication skills.
• Ability to multi-task in a fast-paced, constantly-changing environment.
• Salesforce Administrator certification required.
• Typically requires 5+ years of experience in a closely-related role. Education and certifications are valued and may contribute towards this criteria as applicable.

What we bring:

• Excellent benefits including medical, dental, vision, mental and reproductive health,  401K, equity, Flex Fridays, Remote Friendly, unlimited and mandatory PTO and more.
• A work environment full of fun, smart, talented, dedicated, and truly kind teammates.
• Our values: be humble, seek feedback, and always solve the fundamental problem. These values are hard to achieve but we aspire to them daily.
• A team hailing from places like Apple, LinkedIn, Stripe, Meraki, Hashi Corp, WeWork, NASA, and beyond.
• Venture funding of $227 million raised from investors like Kleiner Perkins, Founders Fund, and Upfront Ventures.