Regional Operations Manager

Essential Functions:

• Responsible for oversight and execution of all elements of regional installer recruiting, development and management
• Direct management of Quality Assurance Manager and Installation Coordinator, including hiring, training and performance management.
• Responsible for recruitment of installation resources as needed to sufficiently meet regional installation demands, including orientation and on-boarding.
• Responsible for quarterly administration and reporting to construction division leadership and sales management on regional manpower utilization. This includes capacity tracking; installer needs and use of surge installers to meet demand.
• Conducts required field rides and coaching trips with direct reports and Installers as needed.
• Adjudication/mediation for installer issues.
• Conducts weekly regional operations team calls.
• Coordinates with RCM/GM on annual installer review meetings.
• Reviews project SOW/Work Orders for installations as needed.
• Works with Superintendents and TMs for installer scheduling, development and management within region.
• Support RCM/AM with training needs of Superintendents and TMs.
• Spends at least three days per week in the field, working with team members including training/on-boarding and management of installation partners.
• Tracking and support for all global account installations within the region, confirming execution in alignment with Global Accounts Management.

Minimum Requirements

• B.S. Degree in Engineering (Industrial, Mechanical or Civil) or Construction Management preferred. In lieu of a degree, a combination of experience and education will be considered.
• A proven ability to manage projects and clearly communicate key project details. 
• Demonstrates the ability to lead and organize a team.
• Experience working with general contractors and subcontractors.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite
• Spend at least three days per week in the field
• Required travel can be up to 50%/time in the field.
• Must possess reliable transportation 
• Valid Driver’s License

Physical Requirements:

• While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
• The employee is frequently required to stand, walk and reach with hands and arms.
• The employee is occasionally required to sit, stoop, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• The employee must regularly lift and/or move up to 10 points; frequently lift and/or move up to 20 pounds; and occasionally lift and/or move up to 50 pounds.
• This position requires wearing of hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.

Preferred Requirements:

• Two to Five years’ experience in a Stonhard sales territory, sales management, or construction management with demonstrated leadership and communication skills. 
• Five (5) related experience working with industrial and commercial projects.