Field Support Coordinator
Swing Shift
Posted on 11/23/2022
INACTIVE
Locations
Phoenix, AZ, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
JIRA
Management
PowerPoint/Keynote/Slides
Looker
Communications
Requirements
- Experience in operations management, operations planning, or project management at a fast-paced start-up or tech company
- Ability to work both remotely and on-site in one or more of our San Francisco offices and garages
- You are a tenacious team player, with a bias toward action and a continuous improvement mindset. You work well with others
- Tough problems and setbacks do not deter you; you see them as exciting challenges and growth opportunities
- Competency in G-Suite products (Slides, Sheets, Forms), and Microsoft products (Word, Excel, Powerpoint)
- The ability to communicate key issues coherently and confidently to diverse stakeholder groups
Responsibilities
- Based on existing concept of operations you will further engage a diverse set of stakeholders to develop and mature executable operational procedures and checklists to enable a safe, efficient on-road vehicle recovery and retrieval operations team
- Lead and assist in the communication, execution and documentation of procedures for on-road vehicle recovery and retrieval operations
- Hire, grow, develop, manage, and lead a team of on-road Field Support Representatives in the safe, efficient execution of autonomous vehicle recovery and retrieval operations
- Cross-train with Operations Coordinators to learn additional skills and provide greater operational flexibility for the team
- Work cross functionally with all autonomous vehicle operations and fleet management to enable end-to-end safe, efficient execution, and continuous operational improvement
Desired Qualifications
- Operational experience with a large, 24/7 frontline workforce
- Mobility or transportation experience, particularly with a large fleet
- Entrepreneurial experience/ownership mentality or other innovation history
- Competency in Jira, Jama, Lucidchart, Smartsheets, and/or Looker
- Enthusiasm for the potential of autonomous driving to move life forward in our cities and improve road safety
Self-driving car service
Company Overview
Cruise's is building self-driving vehicles to improve life in our cities. The company makes autonomous, sustainable, self-driving EVs.
Benefits
- Flexible vacation
- Paid holidays
- Paid parental leave
- Fertility & family expansion benefits
- 401k matching program
- Monthly social events
- Community volunteering programs
- Healthy meals & snacks for onsite employees
- Quarterly offsites & working retreats
- Monthly wellness stipend
- Mental health support
- Professional development programs
- On-site gym in SF HQ
- Commuter benefits for onsite employees
- Medical, dental & vision coverage
Company Core Values
- Stay safe
- Stay focused
- Own it
- Seek truth
- Work together
- Be humble