Full-Time

Group Processing Worker

Confirmed live in the last 24 hours

City of New York

City of New York

1,001-5,000 employees

City government providing diverse public services

Government & Public Sector
Social Impact

Entry, Junior

New York, NY, USA

Work Location: 375 Pearl Street.

Category
Administrative & Executive Assistance
Administrative Support
Required Skills
Customer Service
Requirements
  • APPLICANTS MUST BE PERMANENT IN THE ELIGIBILITY SPECIALIST CIVIL SERVICE TITLE OR IF YOU ARE HIRED PROVISIONALLY IN THE ELIGIBILITY SPECIALIST TITLE YOU MUST TAKE AND PASS THE ELIGIBILITY SPECIALIST CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT.
  • Completion of 30 semester credits at an accredited college or university; or
  • A four high school diploma or its educational equivalent and one year of full-time satisfactory experience in one or more of the following areas; performing the work described below:
  • a. Interviewing, gathering information and/or preparing necessary documentation for the purpose of making recommendations concerning eligibility for public assistance or unemployment, health benefits, social security, insurance, or participation in social services or community programs, and other similar benefits; or
  • b. Performing bookkeeping, bank teller duties, housing office teller duties, purchasing agent, assistant store manager, sales representative responsible for accounts, or customer service duties or a job in which the duties include helping customers with questions or concerns; or
  • c. Dealing with social service agencies, legal representatives, or aiding individuals in navigating housing, social, financial or health problems or application systems; or
  • A satisfactory combination of education and/or experience equivalent to "1" or "2" above. College education may be substituted for the experience in "2" above on the basis that 30 semester credits from an accredited college or university may be substituted for each year of required experience. However, all candidates must have at least a four year high school diploma or its educational equivalent.
Responsibilities
  • Confirm accuracy of data match and referral information for cash assistance cases by cross referencing the Welfare Management System (WMS), New York City Work Accountability and You (NYCWAY), and other Division systems.
  • Assess the continuous eligibility for active cash assistance cases by computing the financial assistance needs of the household. Determine if there are any overpayments to ensure the budget’s accuracy.
  • Initiate actions to reduce cash assistance, recoup any cash overpayment(s) and/or close any cases.
  • Obtain collateral information / documentation as needed.
  • Prepare electronic and paper eligibility forms after all data matches and referrals. Review work, confirm its accuracy and submit for supervisory authorization.
  • Draft follow-up referrals to AO’s investigative divisions(s) and/or HRA’s Job Centers for appropriate action.
  • Complete daily activity reports annotating assignments that have been processed.
  • Perform additional tasks as needed.

The City of New York serves as the largest local government in the United States, managing a diverse range of services and opportunities for its residents. With over 300,000 employees, the city government focuses on improving infrastructure, providing social services, and ensuring public health and safety. Employees work across more than 40 agencies, engaging in areas such as education, housing, technology, and emergency management. The City of New York aims to enhance the quality of life for its residents while offering competitive salaries, benefits, and a commitment to equal opportunity and inclusion. Its goal is to build a better future for all New Yorkers by addressing their needs and fostering community development.

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

2005

Simplify Jobs

Simplify's Take

What believers are saying

  • Focus on remote work can enhance city service efficiency and reduce costs.
  • Green building technologies support NYC's ambitious carbon reduction goals by 2050.
  • Expansion of 5G networks boosts connectivity and smart city initiatives.

What critics are saying

  • Local Law 97 may increase operational costs for city-owned properties.
  • Potential closure of 50% of bars and restaurants could impact city revenue.
  • Rezoning of Soho and Noho may face legal challenges and public opposition.

What makes City of New York unique

  • New York City is the largest city in the United States with 8.4 million residents.
  • The city government employs over 300,000 individuals across more than 40 agencies.
  • New York City is a global leader in finance, culture, and urban planning.

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Benefits

Health Insurance

Paid Sick Leave

Paid Vacation