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Full-Time

Group Processing Worker

Confirmed live in the last 24 hours

City of New York

City of New York

1,001-5,000 employees

Provides city services and employment opportunities

Entry, Junior

New York, NY, USA

Category
Administrative & Executive Assistance
Administrative Support
Required Skills
Sales
Customer Service
Requirements
  • Completion of 30 semester credits at an accredited college or university; or
  • A four high school diploma or its educational equivalent and one year of full-time satisfactory experience in one or more of the following areas; performing the work described below:
  • a. Interviewing, gathering information and/or preparing necessary documentation for the purpose of making recommendations concerning eligibility for public assistance or unemployment, health benefits, social security, insurance, or participation in social services or community programs, and other similar benefits; or
  • b. Performing bookkeeping, bank teller duties, housing office teller duties, purchasing agent, assistant store manager, sales representative responsible for accounts, or customer service duties or a job in which the duties include helping customers with questions or concerns; or
  • c. Dealing with social service agencies, legal representatives, or aiding individuals in navigating housing, social, financial or health problems or application systems; or
  • A satisfactory combination of education and/or experience equivalent to "1" or "2" above. College education may be substituted for the experience in "2" above on the basis that 30 semester credits from an accredited college or university may be substituted for each year of required experience. However, all candidates must have at least a four year high school diploma or its educational equivalent.
Responsibilities
  • Confirm accuracy of data match and referral information for cash assistance cases by cross referencing the Welfare Management System (WMS), New York City Work Accountability and You (NYCWAY), and other Division systems. Using databases, access information gathered from in-person appointments made by IREA’s Investigative areas, the Family Independence Administration (FIA) and other governmental agencies.
  • Assess the continuous eligibility for active cash assistance cases by computing the financial assistance needs of the household. Determine if there are any overpayments to ensure the budget’s accuracy.
  • Initiate actions to reduce cash assistance, recoup any cash overpayment(s) and/or close any cases.
  • Obtain collateral information / documentation as needed.
  • Prepare electronic and paper eligibility forms after all data matches and referrals. Review work, confirm its accuracy and submit for supervisory authorization.
  • Draft follow-up referrals to AO’s investigative divisions(s) and/or HRA’s Job Centers for appropriate action.
  • Complete daily activity reports annotating assignments that have been processed.
  • Perform additional tasks as needed.

Working for the City of New York offers a unique opportunity to engage in meaningful public service that directly impacts the lives of over 8 million residents. With a diverse range of career paths across more than 40 agencies, employees can contribute to vital areas such as public health, urban planning, and technology development. The city's commitment to competitive salaries, comprehensive benefits, and a culture of inclusion fosters an environment where talented individuals can thrive while shaping the future of one of the world's most iconic cities.

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

N/A

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%