Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers.

 

The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

 

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role  

Do you have a need to understand customers? Do you have a desire to help build things, innovate, and make an impact? As a Product Lifecycle Management (PLM) Product Manager you will be responsible for identifying software solutions used for product data, engineering change management, and product master data management. In the role you will deliver system design, project planning, implementation, and user acceptance testing for Zipline’s PLM application. You will work with manufacturing, engineering, supply chain, and software engineering teams globally to develop a scalable application. The role requires you to acquire deep subject matter knowledge about connected ERP and PLM systems. To be a successful candidate for this role you should be a driven, resilient individual who is comfortable working in a fast-paced environment. The systems will continually evolve as our business grows and changes

What You’ll Do  

• Work with Zipliners globally; get to know your customers and understand how their business processes can be improved to be more scalable or efficient
• Bring improvements to life by developing use-cases and business requirements for changes to our Product Lifecycle Management system
• Be the liaison with our technology partners to translate business requirements into technical specifications to execute the product roadmap
• Conduct user acceptance testing to ensure we ship quality, bug-free products
• Make change management seamless by creating training materials, assisting end users on updated system configurations, and owning product communication
• Be the author of training guides to help expand knowledge adoption and overall documentation
• Maintain and validate data quality through ongoing data audits and eliminate process gaps that contribute to bad data
• Analyze application solutions, while making recommendations for design improvements and strategic roadmaps

What You’ll Bring 

• You have a strong foundation in new product introduction, supply chain, and product lifecycle management
• You love making customers’ and users’ jobs easier by solving problems. Your customers are number one even when they don’t necessarily know what they need
• You enjoy reading between the lines to figure out the problem, and then implementing the best solution. You bring out your inner detective to think through the edge cases so that we get it right the first time! 
• You can communicate effectively and build strong relationships with internal and external stakeholders
• Knowledge of product lifecycle management systems and processes
• Strong understanding of data structures and data relationships
• Ability to prioritize and make trades to determine what features, bugs, and problems should be fixed in what order
• A deep excitement to learn and an aptitude for working on multiple projects concurrently in fast-paced environment
• Project management skills including managing timelines, scopes, business expectations, and deliverables

What Else You Need to Know