Full-Time

Head of Commercial Finance

Updated on 6/19/2026

Blink

Blink

201-500 employees

Subscription-based frontline worker communication platform

No salary listed

London, UK

Hybrid

On-site 3 days per week in London.

Category
Accounting (1)
Required Skills
SQL
Hubspot
Snowflake
Requirements
  • Six to eight years in consulting, investment, banking, strategic FP&A, or Business Operations, with high-growth Software-as-a-Service or product-led growth exposure.
  • You have owned pricing, unit economics, and the commercial finance conversation end to end.
  • You are comfortable in the room with the C-suite, and equally happy in the detail of a close.
  • You have been part of a fundraising or material debt financing.
  • You have built or scaled an FP&A function in a high-growth environment and know what good infrastructure looks like and you have implemented it, not just inherited it.
  • Investor-grade financial modelling: three-statement, scenario, cohort, unit economics.
  • SQL fluency.
  • Working knowledge of the modern Software-as-a-Service finance stack (Chargebee, Xero, HubSpot, Snowflake, ThoughtSpot or equivalent).
  • ACCA, ACCA, CIMA OR CFA qualified.
Responsibilities
  • Forecasting and FP&A: Forecasting infrastructure owned by finance end to end; Reporting rhythms the business actually uses; Ownership of finance and commercial analytics, the FinOps stack, and data quality.
  • Finance operations and process: Being a strong and innovative partner with the rest of the finance team, assisting them to design and tighten processes across the function that help to scale systems and operations; A genuine willingness to pick up what's needed, with no task seen as beneath the role; Improving the speed and accuracy of close and multi-entity reporting frameworks.
  • AI and finance operations: The agentic finance stack from FP&A augmentation through close acceleration, variance commentary, and scenario modelling; Project management of digital transformation: partnering with the team to implement systems; Billing agents that cut cycle time and tighten cash conversion; Tooling selection across subscriptions, ERP, expense, AP, consolidation; Mentoring the wider finance team on agent design so the capability scales; SaaS metrics (NRR, GRR, CAC, payback, magic number, unit economics by segment and product) used to shape forecasts and investments.
  • Projects you’ll work on: Commercial: Pricing and packaging end to end, from new-product pricing and bundle design to renewal pricing and discount discipline; Value realisation frameworks across the sales and CS lifecycle; Direct support on strategic deals, renewals, and contract restructures; Strategic: Capital allocation framing trade-offs owning the numbers presenting options; The annual operating plan and budget end to end; Headcount and capacity modeling with leadership and People Ops; Investment cases for major bets with clear recommendation; Strategic and commercial sections of the board pack; Fundraising and debt financing alongside the FD: model, materials, diligence, banker engagement, term negotiation.
Desired Qualifications
  • Pricing and packaging owned end to end, with at least one material change that moves revenue or net revenue retention.
  • Forecasting infrastructure live, trusted, and improving quarter over quarter.
  • At least two agentic workflows live in production with documented cycle-time or accuracy gains.
  • The annual operating plan and budget owned end to end with cross-functional sign-off.
  • Board pack strategic and commercial sections drafted by you.
  • Tangible improvements to the close and core finance processes, made hand in hand with the existing team.

Blink provides a subscription-based communication platform for frontline workers in enterprises. Its main product is a super app that combines secure chat, news feeds, digital forms, and single sign-on into one interface, helping healthcare providers, retail chains, and logistics companies stay connected and productive. The platform works by offering an integrated suite of tools that employees access through a single sign-on, enabling messaging, information sharing, form submission, and workflow updates within one app. Blink differentiates itself by specifically targeting frontline staff, an often underserved segment in digital transformation, and delivering an all-in-one solution that combines communication and productivity features under a single subscription. The company’s goal is to improve engagement and operational efficiency for frontline workers across diverse industries, supported by ongoing feature updates and a scalable enterprise-grade platform.

Company Size

201-500

Company Stage

Early VC

Total Funding

$46.2M

Headquarters

London, United Kingdom

Founded

2015

Your Connections

People at Blink who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Seven-times-daily usage supports deeper workflow expansion and higher customer stickiness.
  • Untapped extends Blink into fitness monetization, direct booking, and inventory-yield management.
  • Over 200 customers and 200,000 daily users provide cross-vertical proof for enterprise sales.

What critics are saying

  • Microsoft Teams and HCM suites can bundle frontline communication into existing contracts.
  • Workflow overlap with Workday and UKG invites procurement-driven consolidation during budget pressure.
  • Untapped depends on Mindbody, Mariana Tek, and ClubReady integrations for distribution.

What makes Blink unique

  • Mobile-first super-app unifying chat, forms, news, and SSO for frontline workers.
  • AI workforce analytics, Blink IQ, surfaces sentiment, productivity, feedback, and turnover in real time.
  • Strong hospitality credibility through Shake Shack, McDonald's, Domino's, and Stagecoach deployments.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Company Equity

Paid Vacation

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-6%

2 year growth

-9%
Blink
May 18th, 2026
Blink Raises $17 Million from Enlightened Hospitality Investments and Announces Global Partnership with Shake Shack | Blink

Strategic partnership with Shake Shack provides the leading fast casual brand with global workforce management solutions

Blink
May 18th, 2026
Blink raises $17 million from Enlightened Hospitality Investments and announces global partnership with Shake Shack.

Blink raises $17 million from Enlightened Hospitality Investments and announces global partnership with Shake Shack. Strategic partnership with Shake Shack provides the leading fast casual brand with global workforce management solutions Published: May 18, 2026 Last updated: May 18, 2026 Boston, MA - May 18th, 2026 - Blink, the leading employee experience platform for frontline workforces, today announced it has raised $17 million in funding from Enlightened Hospitality Investments (EHI), the growth equity fund affiliated with Danny Meyer's Union Square Hospitality Group (USHG). Blink also announced a new global partnership with Shake Shack following a successful integration of its workforce management solutions. As restaurants - and frontline-driven industries more broadly - continue to navigate high employee turnover, margin pressure, and an increasingly complex operating environment, Blink is helping organizations address some of their most persistent workforce challenges. By improving employee communication and engagement, Blink enables teams to stay connected, informed, and aligned - driving higher staff satisfaction, reducing turnover, and increasing overall productivity. Blink's frontline workforce solutions empower employees to access critical company information, tools and communicate seamlessly across teams, from corporate to frontline staff, all in one unified platform. In 2025, adoption of Blink's self-service employee tools, which enable team members to swap shifts, access pay stubs, and have more agency over their work, grew 300% year over year, and employees opened the Blink app seven times a day on average to stay informed, efficient, and connected. "We are excited to partner with Danny and the EHI team and believe that their commitment to delivering Enlightened Hospitality is more relevant now than ever," said Sean Nolan, Founder & CEO of Blink. "We also are thrilled to launch with Shake Shack, an industry leader who shares our commitment to a strong corporate culture that begins on the restaurant floor. As we embark on this next chapter of growth, we look forward to partnering with forward thinking brands who are empowering their people to win in this competitive market" Blink will use the funds to invest in its product and engineering teams and drive continued innovation across its AI-first platform, while also accelerating its go-to-market strategy to reach more customers across the hospitality industry and beyond. "I have always believed that Enlightened Hospitality - the ethos that when you take care of your people, your people take care of your customers - is how to create sustaining success in any business" said Danny Meyer, Co-Founder and Managing Partner of Enlightened Hospitality Investments and Founder of Union Square Hospitality Group. "Blink's technology puts people first by making sure team members are equipped and supported so they can, in turn, deliver their very best. Blink's smart technology will help shape the future of restaurants." Blink IQ, the company's AI workforce insights platform, gives management real-time insight into trends such as workforce feedback, productivity, sentiment, and turnover to help companies identify issues early, take action fast, and improve both engagement and operational performance. "At Shake Shack, everything starts with our people. The energy in our Shacks and the Enlightened Hospitality our teams bring to life each day are what make us special," said Luke DeRouen, Chief Communications Officer at Shake Shack. "As we continue to grow, we are focused on giving our teams simple tools that keep them informed, connected, and engaged. Blink will help us do exactly that, enabling a more connected and consistent experience across our Support Center and Shack teams." Blink works with some of the world's most recognized hospitality brands across the restaurant and hotel industry and continues to expand across verticals, including retail, transportation, healthcare, manufacturing, and logistics. In 2025 alone, the company added over 700,000 users in the hospitality sector. By centering the platform on the employee experience, Blink helps restaurants streamline operations, strengthen culture, boost retention, and elevate every guest experience. To learn more about Blink, visit www.joinblink.com. To learn more about this partnership, read the announcement on Business Wire and Kristen Hawley's exclusive coverage in Expedite here. About Blink Blink is the mobile-first employee experience platform that connects your people, systems, and culture in one super-app. It bridges the digital divide between deskless and desk-based workers, supercharging employee communication and engagement at industry-leading companies like Shake Shack, McDonald's, Domino's, Booking.com, Dollar Tree, Nokia, easyJet, JD Sports, Carrefour, and Stagecoach. Blink is the top-rated Employee Communications Application on Gartner Peer Insights and a Leader in the G2 Grid for Best Employee Engagement Software. Learn more at joinblink.com. About Enlightened Hospitality Investments (EHI) Enlightened Hospitality Investments (EHI) is a value-added strategic growth equity firm affiliated with Danny Meyer's Union Square Hospitality Group (USHG). The firm was formed to leverage the brands, businesses and team at USHG to identify and invest in scalable businesses with proven category leadership and a commitment to building an employee, customer and community-focused culture. EHI partners with portfolio companies to provide strategic direction, operational experience, increased visibility and access to relationships to drive growth with its portfolio partners. EHI manages over $550M of committed capital and primarily focuses on hospitality and related technology businesses, but will also invest in other hospitality-related companies that share an employee, customer and community-focused culture. Start your free trial today. See how Blink helps frontline teams stay connected, informed, and engaged.

Business Wire
Apr 24th, 2024
Employee Experience Super-App Blink Grows By 159% As Organizations Strive To Cultivate Employee Engagement And Retention

BOSTON--(BUSINESS WIRE)--Blink, one of the fastest-growing employee experience platforms, today announced record US growth of 159% for its fiscal year 2023, concluding in February 2024. Founded by Sean Nolan and launched in 2019, Blink is a mobile-first employee app designed specifically for frontline organizations to close the digital divide gap, enhancing productivity, improving communication and reducing turnover. Nolan's strategic relocation from London to Boston 18 months ago provided the foundation for Blink's growth trajectory. In addition, key appointments in 2023, such as Jim McInerny joining as chief revenue officer and Jeff St Laurent being added to the Board, have strengthened the company’s leadership team. Blink’s surge reflects the growing demand for platforms prioritizing employee satisfaction and retention rates. The company has significant adoption across key sectors including healthcare, transportation, manufacturing, logistics, and hospitality which has fueled its expansion

Pakistan Today
Dec 8th, 2023
Blink successfully closes $2.1mn Seed Funding Round. But what are their plans for the restaurant business?

Blink successfully closes $2.1mn seed funding round.

LondonlovesBusiness
Nov 7th, 2023
Abellio London puts an end to frontline worker gap with employee engagement app Blink

Abellio London puts an end to frontline worker gap with employee engagement app Blink.