Full-Time
Customer Experience Training Professional
Bms, h/f
Honeywell
10,001+ employees
Diversified industrial conglomerate: aerospace, automation, safety
No salary listed
Paris, France
Hybrid
Hybrid role; expect travel up to 30% within Europe.
 Customer Experience & Support (1) |
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- Technical Degree in electrical / electronic engineering or similar discipline.
- Software / PC programming experience desirable.
- 5 years working experience as a trainer, technical support engineer or technician in Building Management Systems (BMS)
- 5 years’ or more experience in the Installation / Configuration / Programming of Building Management Systems (BMS)
- Experience on any of the Honeywell Building Automation products or brands or HBS brands (EBI, Temaline, DVM, CPO, Niagara) is considered a strong plus.
- Electrical or Electronics Engineering background
- Building Management Systems (BMS) knowledge including Saia Burgess Controls (SBC) (Beneficial), Centraline by Honeywell Experience (Beneficial), Niagara (Beneficial).
- English and French language proficiency; Any additional European language is a high plus.
- Set up structured training schedules, on a quarterly cycle, to be carried out within the assigned region.
- Attend the relevant train the trainer programmes with the associated resources.
- Keep records of all trained participants along with up-to-date contact details that can be used on tech calls and bulletins etc. using the MYHBU LMS platform.
- Ensure that regular training updates are carried out in conjunction with engineering & offering management.
- Liaise with sales, offering and technical support to ensure that training demands are addressed appropriately, promptly and that up-to-date information is passed to attendees.
- Be proficient in all aspects of the products sold by the company and make sure that all support materials, demonstration, and test equipment are well maintained.
- Verify and test new products/software releases prior to release and ensure that all training programs are updated to reflect the latest product lines. Align to the Entry into Service GDM.
- Keep in contact with key customers through sales to ascertain their training needs, review training requirements and make sure that they are fully conversant with the company’s latest products that is relevant to them.
- Software / PC programming experience desirable.
- Experience on Honeywell Building Automation products or brands (EBI, Temaline, DVM, CPO, Niagara) considered a strong plus.
- Any additional European language proficiency is a high plus.
Honeywell designs and sells technologies across four areas: aerospace, building automation, performance materials and technologies, and safety and productivity solutions. Its products combine hardware, software, and services such as aircraft systems, building controls, specialty chemicals, materials, sensors, software, and personal protective equipment to improve efficiency, safety, and performance. The company differentiates itself through a large, diversified global portfolio and by providing end-to-end integration across design, manufacturing, installation, maintenance, and analytics. Its goal is to help customers operate more reliably and efficiently, reduce costs and environmental impact, and grow recurring revenue by offering connected solutions and digital platforms that link hardware and software.
Company Size
10,001+
Company Stage
IPO
Headquarters
Charlotte, North Carolina
Founded
1906
Simplify's Take
What believers are saying
- Building Automation grows 8% organically from data center and healthcare demand.
- NextDecade Rio Grande LNG contract bolsters Process Automation backlog on April 13.
- 7% organic order growth lifts backlog over $38 billion in Q1 2026.
What critics are saying
- Middle East conflict slashes Process Automation revenue 10-15% annually.
- Emerson Electric seizes 15-20% Process Solutions share via AspenTech AI.
- Siemens Building X captures data center contracts from Building Automation.
What makes Honeywell unique
- Honeywell offers high-temperature microelectronics operating 5 years at 225°C.
- Honeywell manages Sandia National Laboratories under U.S. Department of Energy contract.
- Honeywell Forge software powers automation across Aerospace, Building, and Industrial segments.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Flexible Work Hours
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Educational Assistance
Company News
Honeywell has partnered with Rhombus to deliver integrated, AI-powered cloud video and access control solutions for building security. The collaboration combines Honeywell's access control portfolio with Rhombus' cloud-based video management capabilities in a single platform. Cloud video solutions are growing at over 20% annually and are projected to be the fastest-growing segment in the security industry through 2029, according to Omdia. The partnership will offer AI analytics that transform video systems into operational intelligence tools, enabling customers to analyse activity patterns and investigate incidents more efficiently. Honeywell will offer Rhombus products through its channel partners and system integrator networks, initially in North America before expanding to other regions. The solution targets commercial environments including retail chains, fitness centres and schools.
Honeywell Aerospace has announced a $500 million multi-year investment through a supplier framework agreement with the US Department of Defense, becoming one of the first Tier 1 suppliers to the DoD. The investment will expand production capacity for critical defence technologies including resilient navigation systems for precision munitions, Assure actuators for missile manoeuvrability, and electronic warfare solutions. The agreement reflects Honeywell's strategic response to rising global defence budgets driven by geopolitical tensions. CEO Jim Currier emphasised the company's commitment to delivering advanced technologies that benefit both military customers and taxpayers. Honeywell's investment positions it as a key player in military technology modernisation, demonstrating the growing importance of private sector partnerships in national defence initiatives during a period of heightened global security concerns.
Honeywell has expanded its cash tender offers to $4.67 billion for US dollar redemptions and €2.49 billion for euro redemptions, up from previously announced levels. Early participation results show the company is retiring a substantial portion of its outstanding dollar and euro notes as part of an active debt restructuring strategy. The move comes as Honeywell prepares to split into three separate companies. The industrial conglomerate recently reaffirmed its 2026 guidance of $38.8 billion to $39.8 billion in sales and diluted earnings per share of $9.59 to $9.89 from continuing operations. Analysts view the enlarged debt tender as balance sheet management rather than a significant catalyst. The company continues paying quarterly dividends of $1.19 per share whilst managing separation-related costs and execution risks associated with the planned breakup.
Honeywell Aerospace has launched its first US investment-grade bond sale, aiming to raise up to $16 billion ahead of a planned spinoff. The proceeds will support the company's strategic initiatives and enhance operational capabilities as part of Honeywell's broader strategy to optimise its business structure and focus on core growth areas. The bond sale represents a significant step in strengthening Honeywell Aerospace's financial position before the anticipated corporate restructuring.
Honeywell International has reported strong 2025 financial results with total sales of $37.4 billion, reflecting 8% growth. Fourth-quarter sales reached $9.8 billion, up 6%, driven by demand in Aerospace Technologies and Building Automation. Adjusted earnings per share grew 12% to $9.78 for the full year. The company announced a record backlog exceeding $37 billion and accelerated the spin-off timeline for Honeywell Aerospace, now expected to complete in Q3 2026. The Aerospace Technologies segment led performance with 12% organic growth. For 2026, Honeywell projects sales between $38.8 billion and $39.8 billion, with organic growth of 3% to 6%. Adjusted EPS is expected between $10.35 and $10.65. The company recently completed its Solstice Advanced Materials spin-off as part of its ongoing transformation strategy.