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Store Manager
Highland Village
Confirmed live in the last 24 hours
Houston, TX, USA
Experience Level
Desired Skills
Customer Service
  • Deep understanding of elevated customer experience
  • Minimum 3 years of managerial experience, preferably at a customer-centric retailer or company
  • Precise attention to detail, strong business acumen, and an entrepreneurial mindset
  • Has a passion for people development and a knack for motivation
  • A team player that is comfortable providing feedback, innovating, and getting their hands dirty
  • Experience working at a start-up or fast-growing company or retailer
  • Experience building a team from the ground up
  • Hard working with a "no task is too small" attitude
  • Enjoy working in a fast-paced and ever-changing environment
  • Passionate about travel (but that's a given!)
  • Ability to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift
  • Ability to stand/be on feet for extended periods of time throughout the duration of a work shift
  • Ability to bend, squat, twist, and reach as needed throughout the duration of a work shift
  • Ensure your team is providing world class customer service to every person, every time through the Customer Journey and Leader on Duty program
  • Communicate Away's values and brand philosophy to customers and team members alike
  • Develop a team by keeping an open mind, promoting a culture of learning and feedback, and communicating often and openly
  • Develop, execute, and continuously improve all operational activities to ensure the store achieves financial expectations and exceeds customer expectations
  • Work cross-functionally with CX and HQ partners to ensure we create exemplary retail experiences and special initiatives
  • Provide peer mentorship for other leaders in the business
  • Drive Brand Awareness through community activities
  • Strategize and implement action plans to drive the business to success
  • Use relevant business platforms to inform strategy and action plans (RetailNext, Deputy, Looker, etc.)
  • Demonstrate comprehensive understanding of inventory movement in their specific market. Uses knowledge to adequately stock the store and create merchandising strategy
  • Conduct regular touch bases using the Retail Routines guidelines to connect with and develop all team members
  • Lead weekly leadership meetings to align, share strategy, and develop long-term solutions for business opportunities
  • Assess talent needs and proactively hires to maintain headcount. Actively retains and develops talent
  • Ensure success in all facets of the business by actively managing specialist program leaders

201-500 employees

Modern travel & lifestyle brand
Company Overview
Away’s mission is to transform travel through products and stories to inspire people to get away more. The company believes that the more everyone travels the better we all become and has developed travel products with thoughtful features that solves real travel problems, so that all that’s left is the world in front of you and the people that you share it with.
  • Medical, dental & vision insurance
  • Life and AD&D insurance
  • 401(k) with a company match
  • Flexible spending, health savings & commuter benefits
  • PTO
  • Paid Parental Leave
  • Short & Long-term disability
  • Product stipends and recognition awards
Company Core Values
  • Make great new things
  • Be the customer
  • Own it
  • We belong here
  • Do good as you do well