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Full-Time

Mortgage Assistance SPOC

Confirmed live in the last 24 hours

Valon

Valon

201-500 employees

Provides modern, secure mortgage platform

Financial Services

Junior, Mid

Phoenix, AZ, USA

Category
Real Estate
Real Estate Finance
Real Estate Property Management
Required Skills
Communications
Requirements
  • 1-3 years of collections and/or loss mitigation experience
  • Required knowledge of GSE workouts including Loan Modifications and Forbearances
  • Foreclosures and/or bankruptcy experience is a plus
  • Independent judgment
  • Must be able to multi-task
  • Must be able to adapt to dynamic settings
  • Bachelors degree preferred
  • Bilingual (English and Spanish) is a plus
  • Excellent communication skills
  • Strong attention to detail and accuracy
  • Proven Mortgage Servicing, Default Servicing, Portfolio Management, National Real Estate Management, and/or Pre-Foreclosure knowledge/experience
  • Servicing experience with GSE Loans
  • Ability to solve practical problems and deal with a variety of unique situations
  • Must be able to obtain NMLS license within 90 days of employment
Responsibilities
  • Complete assigned queues within the assigned timeframe
  • Timely response to client/investor, borrower, or internal inquiries
  • Contact clients regarding delinquent borrowers and default milestones
  • Review and monitor pre-foreclosure and foreclosure populations
  • Respond to foreclosure attorney firms and handle requests
  • Take financials from Valon mortgage customers for evaluation
  • Negotiate workout plans and draft agreements
  • Handle escalated delinquent accounts

Valon Mortgage provides a modern mortgage platform with a mobile-friendly interface and industry-leading security technologies, ensuring a seamless and secure experience for homeowners.

Company Stage

Series B

Total Funding

$157.1M

Headquarters

New York, New York

Founded

2019

Growth & Insights
Headcount

6 month growth

2%

1 year growth

0%

2 year growth

33%

Benefits

Medical, dental, & vision insurance plans

flexible sick days

Equity

Company holidays

Generous vacation policy

Laptop, custom accessories, & ergonomic equipment

Paid parental leave