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Full-Time

Strategic Account Manager

Latam, Fluent Spanish/English

Confirmed live in the last 24 hours

Spreedly

Spreedly

51-200 employees

Global payments orchestration platform with API

Financial Services
Data & Analytics

Senior

Montreal, QC, Canada

Category
Business Development
Strategic Account Management
Sales & Account Management
Business & Strategy
Required Skills
Communications
Customer Service
Requirements
  • In-depth experience and strategic mastery of the payments industry.
  • Fluency in English and Spanish, both spoken and written.
  • 5-7 years of extensive experience in consulting, customer success, or account management roles.
  • Substantial prior experience at a senior level in a growth-stage SaaS company.
  • Demonstrated history of successfully expanding accounts and significantly increasing contract value.
  • Extensive experience selling and strategizing commercial-based solutions.
  • Advanced analytical and quantitative capabilities.
  • Continued curiosity and commitment to learning about evolving payment strategies and growth drivers for key accounts.
  • Proficiency in driving strategic value at the executive level.
  • Exceptional verbal and written communication skills.
  • Superior customer service, negotiation, and closing skills.
  • Outstanding organizational skills and attention to detail.
  • Proven ability to build and nurture relationships with strategic customers and enterprise businesses.
Responsibilities
  • Develop and implement a comprehensive strategic account strategy focused on the Latin America payments landscape and Spanish-speaking regions.
  • Utilize value-selling strategies to demonstrate how Spreedly's solutions address the specific needs of Spanish-speaking customers in Latin America.
  • Maintain a deep understanding of the industry, market trends, and customer pain points within the Latin America payments landscape.
  • Manage both tactical and strategic aspects of the business, investing in long-term opportunities while addressing immediate priorities.
  • Collaborate with strategic partners to develop integrated, multi-product solutions that drive significant business outcomes for customers in Latin America.
  • Build and maintain trust and credibility with customers, positioning yourself as a reliable and valued advisor.
  • Demonstrate operational excellence through accurate forecasting and demand generation for Spreedly's offerings.
  • Ensure cross-functional alignment with leadership throughout Spreedly to accelerate growth and adoption of investment plans.
  • Develop tailored account plans for premier accounts in Latin America, aligning them with Spreedly's overall strategy.
  • Facilitate strategic planning and coordination between business units and other Strategic Account Managers to maximize synergies.
  • Gather, prioritize, and drive business requirements that enhance Spreedly's strategy and execution in Latin America.
  • Create a strategic account map and plan with project milestones and key performance indicators (KPIs) tailored to the Latin America market.
  • Accurately forecast your book of business’ bookings and revenue growth and the timing of deal closure through both renewals and expansion opportunities.
  • Collaborate with stakeholder teams to ensure successful execution of the strategic plan.
  • Continuously measure and analyze metrics, delivering key insights to drive further investments in the Latin America and Spanish-speaking markets.

Spreedly offers a global payments orchestration platform that enables businesses to connect with multiple payment services through its API, providing advanced vaulting, smart routing, and 3DS2 security for a flexible and PCI-compliant solution to optimize online revenue.

Company Stage

Series A

Total Funding

$83.1M

Headquarters

Durham, North Carolina

Founded

2008

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-8%

2 year growth

-15%