Full-Time
Client Relationship Manager
Updated on 3/13/2025
Charles Schwab
10,001+ employees
No salary listed
Mid, Senior
Leawood, KS, USA
- Bachelor's degree or equivalent work-related experience
- Active and valid FINRA Series 7, 9/10 and 63 licenses
- 3+ years’ experience with customer service
- 3-5 years in a security/financial services capacity
- Play an essential and impactful leadership role that informs the daily operational success of the local branch
- Be the first point of contact at the branch
- Work cross-functionally with other branch team members and partners across the firm to deliver exceptional experiences for clients
- Assist the Branch Manager and sales/support staff with meeting clients’ needs
- Resolve customer escalations
- Help deepen both internal and external client relationships
- Act as the Branch Manager in their absence
- Coordinate and maintain the branch paperwork and operations flow
- Implement, train, and support new processes adopted by the firm
- Notary
- 2+ years’ experience in a management/supervisory capacity
- Outstanding written and oral communication skills
- Previous experience in a direct client-facing role
- Strong financial acumen, especially regarding brokerage regulations and rules that govern client accounts
- Demonstrated experience handling client concerns and issues with tact and diplomacy
- Ability to work independently and effectively as part of a team, while prioritizing multiple tasks and responsibilities simultaneously
- Ability to build and maintain good cross-enterprise working relationships
Company Size
10,001+
Company Stage
IPO
Headquarters
San Francisco, California
Founded
1973
Simplify's Take
What believers are saying
- Schwab's 24/5 trading can attract global clients seeking flexible trading hours.
- The rise of fractional share trading attracts younger investors to Schwab.
- Growing interest in ESG products presents an opportunity for Schwab's expansion.
What critics are saying
- TD Bank's stake sale may cause volatility in Schwab's stock price.
- Executive retirements could lead to strategic shifts and instability.
- Competition from the Texas Stock Exchange may impact Schwab's market share.
What makes Charles Schwab unique
- Schwab offers 24/5 trading, a unique feature among major brokerage firms.
- The thinkorswim platform provides advanced trading tools for active traders.
- Schwab's acquisition of Ameritrade enhances its trading capabilities and client base.
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Benefits
Professional Development Budget
Company News
Charles Schwab, a leader in investing and trading with $10.10 trillion in total client assets that facilitates approximately six million daily average trades globally, today announced the launch of broad access to an expanded range of securities in the overnight trading session following a series of successful pilots at the end of 2024. Now, all Schwab clients globally can trade an expanded list of securities including the S&P 500 and Nasdaq-100 stocks 24 hours a day, five days a week (24/5), via the thinkorswim® platform suite.Ameritrade, which was acquired by Schwab in 2020, pioneered 24/5 trading in 2018 as the first U.S. retail broker-dealer to make it available to traders. Schwab began piloting expanded overnight access with a small group of clients in November 2024 and has gradually expanded the reach in the intervening months in preparation for broad availability.James Kostulias, Managing Director and Head of Trading Services at Charles Schwab, said: “We are proud to have been at the forefront of overnight trading several years ago and that we are continuing to evolve and enhance our capabilities and platforms to meet the needs of today’s modern traders.“Each day, Schwab facilitates about twice the trades of any competitor that shares that figure publicly, and we know that expanding access to overnight trading to our millions of clients is a significant milestone not just for Schwab, but for our industry. In consideration of Schwab’s leadership position and our ‘through clients’ eyes’ strategy, we have worked hard to combine the power of our world-class trading platforms, specialised 24-hour service and support, and tailored education to deliver an overnight trading experience that reflects the unique dynamics and potential risks this offering can present, while empowering clients to trade in the ways that suit them and their lifestyle best.”Insights from Schwab’s recent 24/5 expansion pilotDuring the expanded 24/5 pilot period, which ran from November 2024 through January 2025, a small group of clients were able to trade between the hours of 01:00-09:00 GMT/20:00-04:00 ET. The most active trading hours of the overnight session were the first and last, between 01:00-02:00 GMT/20:00-21:00 ET and 08:00-09:00 GMT/03:00-04:00 ET.The stocks Schwab clients most actively bought, sold, or both during the pilot were:Tesla Inc
TD Bank is reportedly selling its 10.1% stake in investment firm Charles Schwab. That’s according to a report Monday (Feb. 10) by The Wall Street Journal
TXSE Group Inc closes its initial capital raise at $161 million, making it the most well-capitalized exchange to ever file a Form 1DALLAS, Jan. 31, 2025 /PRNewswire/ -- TXSE Group Inc announced today that the Texas Stock Exchange LLC (TXSE) has filed its Form 1 registration with the U.S. Securities and Exchange Commission (SEC).TXSE is one of the only fully integrated exchanges to file for SEC approval in the past 20 years. Its filing proposes trading, listings of corporate issuers and ETPs, auctions, and a range of data products.TXSE's goal is to provide greater alignment with issuers and investors and address the high cost of going and staying public. TXSE is also well underway in building an order matching engine that leverages the latest technology to deliver predictable performance, low latency, and speed comparable to that of the world's top-performing markets.TXSE will continue to work with the SEC on the approval of its registration. If granted, TXSE intends to launch trading in early 2026, with listings by the end of the same year."Today marks another milestone in our journey to make the Texas Stock Exchange a reality," said James H Lee, founder and CEO of TXSE Group Inc
TXSE Group Inc., parent company of the proposed Texas Stock Exchange, closed its initial fundraising round at $161 million and said the TXSE has filed for registration as a bourse with the US Securities and Exchange Commission.
Dynasty Financial Partners today announced it closed a minority capital raise to fuel its ongoing growth. Several of Dynasty’s long-standing investors