Simplify Logo

Full-Time

Sr. Director of Payments Operations

Posted on 6/27/2024

Weave

Weave

501-1,000 employees

Integrated communication platform for small businesses

Senior

Lehi, UT, USA

Category
Quality Control & Compliance
Supply Chain Management
Transportation & Distribution
Operations & Logistics
Required Skills
Communications
Requirements
  • Strong understanding of payment operations, risk management, program design
  • Experience working with various payment pricing models and commercial structures
  • Experience opening up international markets for payment adoption
  • Exceptional leadership and communication skills
  • Strategic thinker with the ability to define processes and design customer-centric experiences
  • Excellent analytical skills
Responsibilities
  • Help develop the payment acceptance strategy and execute it
  • Direct and design the evolution of the payments platform
  • Maintain relationships with payment partners
  • Establish and use reporting on operational metrics
  • Enhance onboarding and underwriting process
  • Oversee payment operations including transaction processing and fraud prevention
  • Monitor industry trends and regulations
  • Identify new risk and fraud tools
  • Collaborate with legal & compliance organization
  • Lead and mentor a team of payment professionals
  • Act as an internal champion for the Payments product
  • Collaborate with cross-functional teams
  • Influence decision-making processes

Weave offers an all-in-one communication platform for small businesses, clinics, and practices, integrating phones, texting, scheduling, reminders, payments, and reviews. The platform utilizes state-of-the-art technology and provides a complete payment solution, always-open mobility, and quick, customized help to enhance customer engagement and retention.

Company Stage

IPO

Total Funding

$279M

Headquarters

Lehi, Utah

Founded

2008

Growth & Insights
Headcount

6 month growth

5%

1 year growth

12%

2 year growth

20%