Dental Assistant Trainer

Overview

We are recruiting for a Dental Assistant Trainer to join our team at our corporate office in Fresno, CA.

A Dental Assistant Trainer has a strong background in clinical and administrative procedures. Skilled in developing and delivering comprehensive training programs to new and existing medical assistants, ensuring adherence to healthcare regulations and best practices. Adept at, mentoring staff, improving workflow efficiency, and fostering a culture of continuous learning. Proven ability to combine hands on clinical expertise with effective teaching techniques to support the professional growth of medical assistants and enhance patient care outcomes.

Responsibilities

Works closely with the Operations Training Manager and other members of the Operations Team.

• Develop and deliver onboarding programs for new dental assistants, including clinical procedures, infection control, electronic dental records, chairside assistance, and clinic flow.
• Conduct hands-on training in clinical settings to reinforce proper techniques and procedures.
• Evaluate competencies of dental assistants through assessments, direct observation, and skills checklists.
• Maintain and update training materials, manuals, SOPs, and competency documentation in collaboration with dental leadership.
• Provide ongoing training and support to ensure consistency in clinical standards and operational procedures across sites.
• Support implementation of new technologies, equipment, or workflows by developing and leading related training efforts.
• Identify performance gaps and provide coaching or refresher training as needed.
• Collaborate with site leads and dental providers to ensure training aligns with clinical goals and compliance requirements.
• Monitor regulatory and accreditation changes and incorporate them into training content.
• Assist with quality improvement initiatives, audits, and compliance monitoring related to dental assistant performance.
• Serve as a mentor and subject matter expert to dental assistants at all levels.
• Individual will be highly organized to ensure that all staff trainings are prepared well in advance
• Evaluate the outcomes of training sessions and maintain records of trainees
• Responsible for answering employee questions in an informative and clear manner that promotes learning.
• Communicate with Dental supervisors, Health Center Manager, Medical Receptionist Supervisors and Director of Operations to affirm when each trainee has been fully trained and ready to work without the assistance of a trainer.

Qualifications

QUALIFICATION REQUIREMENTS:

EDUCATION:

• High School diploma or equivalent is required. 
• Graduate of an accredited dental assisting program.

LICENSE/CERTIFICATION:

• Possess a valid Driver's License 
• Certified Dental Assistant (CDA) or Registered Dental Assistant (RDA) certification. 

PRIOR EXPERIENCE:

• Knowledge of dental clinical workflows, OSHA and CDN infection control guidelines, and dental software system.
• Minimum of 3-5 years of experience as a dental assistant, with at least 1 year in a lead or trainer role
• Experience in a Federally Qualified Health Center (FQHC) or similar community health environment, preferred. 

SKILLS:

• Bilingual Preferred (English/Spanish)
• Customer-service oriented
• Strong presentation, communication, and interpersonal skills
• Familiar with adult learning and general training techniques
• Flexibility and dependability
• Outstanding interpersonal communication skills, both written and verbal required, with excellent public speaking ability in a moderately large group setting.
• Modern office practices and procedures including email.
• Attention to detail and excellent follow-through on work tasks
• Ability to work independently and travel between clinic sites if necessaryPositive professional insightDemonstrated good problem-solving skills
• Effective leadership skills
• Intermediate computer skills
• Able to handle multiple tasks simultaneously

The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $27.95 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes:

• Medical, Dental, and Vision insurance with low premium cost
• Paid time off and paid holidays
• 401k plan with matching contribution
• Educational Assistance
• Employee discounts and more!