What we’re building and why we’re building it.

Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.

It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

Fetch is an equal employment opportunity employer.

Role Summary:

We are seeking a detail-oriented and highly analytical Strategy & Operations Analyst to join our growing team. In this role, you will be responsible for optimizing and supporting the sales process, ensuring the effectiveness of sales operations, and providing key data-driven insights to commercial leaders. The ideal candidate will have strong analytical skills, an understanding of sales processes, and the ability to work collaboratively across cross-functional teams.

Location: This is a remote role. Candidates located on the East Coast, specifically Maine, Boston and New York, are preferred due to proximity to clients and team operations.

Scope of responsibilities:

Reporting to the VP, Strategy & Operations, you will manage responsibilities across a variety of analytical projects including:

Analyze sales data to identify trends, opportunities, and areas for improvement, including adhoc analyses on sales performance, KPIs, pipeline health, etc.

Perform adhoc analyses and develop perspectives on effectiveness of sales organizational and compensation strategies, developing new recommendations (e.g. evaluating team resourcing models, developing investment recommendations to support new business, etc.)

Develop and operationalize sales incentive & commission strategy to drive optimal business outcomes across all core Fetch business lines

Work with VP, CRO and Finance teams to develop strategies to drive business objectives via commissions and sales incentives
Manage and enhance the commission computation process to provide accurate and timely commission payouts for the sales organization quarterly.
Research and respond to questions and issues raised by the sales compensation plan participants
Interface with People Experience (PX) teams to configure sales compensation components for annual and new hire plans
Reconcile monthly sales activity to results generated by Finance validating the accuracy of monthly and quarterly commission payments
Partner with Sales Leadership and Finance to ensure data accuracy and timely processing of commission statements and payouts.

Research and evaluate technology partners to enhance and potentially automate administrative tasks, associated with commissions
Work closely with the sales team to streamline and optimize sales processes, including lead generation, sales forecasting, pipeline management, and CRM utilization.

Qualifications:

Education: Bachelor’s degree in Business, Economics, Finance, or related field.
Experience: 2+ years of experience in consulting, banking, strategy and/or, sales operations
Technical Proficiency: Advanced skills in Microsoft Excel, SQL and experience with CRM tools (Salesforce, HubSpot, etc.). Familiarity with business intelligence tools (Tableau, Power BI) is a plus.
Analytical Thinking: Strong ability to analyze data, identify trends, and translate findings into actionable insights.
Communication Skills: Excellent written and verbal communication skills, with the ability to present complex data in an understandable manner to non-technical stakeholders.
Problem-Solving: Strong problem-solving skills and the ability to work independently and manage multiple priorities.
Attention to Detail: High attention to detail and a commitment to maintaining data accuracy and process consistency.
Team Player: Ability to work collaboratively in a fast-paced, dynamic environment, and build strong working relationships with cross-functional teams.

Compensation:

At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range is $85,000 - $105,000.We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.

Applicants must be legally authorized to work in the United States at the time of hire. We welcome applications from all work-authorized individuals, regardless of citizenship or immigration status.

At Fetch, we'll give you the tools to feel healthy, happy and secure through:

Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
401k Match: Dollar-for-dollar match up to 4%.
Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
Continuing Education: Fetch provides ten thousand per year in education reimbursement.
Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.

Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.

Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].

Learn more: Fetch Recruitment Scam Warning.

Sales Strategy and Operations Analyst

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