Account Supervisor

Shopper Marketing

Confirmed live in the last 24 hours

Locations

Toronto, ON, Canada

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Marketing

PowerPoint/Keynote/Slides

Communications

Word/Pages/Docs

Requirements

Post-secondary degree/diploma in Marketing or related field
7+ years of agency or client side experience with a proven track record in managing client accounts, at a management level
Experience within shopper marketing and the grocery landscape in Canada is required
Strong working knowledge of integrated marketing channels from POS development, Contest management, gift with purchase programs, print and digital couponing, Website development, digital, social, e-comm, direct mail, OOH, is an asset
Resourceful, analytical, inquisitive and organized to lead and manage programs with the ability to build rapport with clients
Proactive and performance driven, while demonstrating ownership and accountability
Strong work ethic and attention to detail, reliable and have great energy
Effective interpersonal skills with the ability to work with cross-functional teams, clients and partners
Sharp oral, written and proofreading communication skills
Proficient in MS Word, Excel, PowerPoint, Google Drive and Google applications
Have a valid driver's license and access to a car to attend client and team meetings

Responsibilities

Be a client champion who is passionate and immersed in their clients' business needs, categories and brands, working to plan and execute campaigns that drive their business objectives and exceed expectations
Day-to-day client liaison, effectively communicating with all client stakeholders
Lead campaign Planning process and identification of relevant and resonant channels based on client's business objectives and campaign strategies
Lead campaign budget development and post-program reconciliations
Plan, organize and manage program execution: brainstorming, presentation development, budgets, workbacks, creative briefs, copy decks, change requests, quality assurance, during and post program reporting, and regular internal and client status reports
Work collaboratively with team members, cross functional teams, agency partners, third-party vendors
Foster strong relationships built on trust and confidence with both the client and internal teams
Drive growth through critical thinking, idea sharing, insights gathering and ongoing campaign optimizations
Work with leadership team and Client Service Team to support client portfolio

*Our client operates on a fully remote work model but does require ad hoc travel within the GTA for in person client visits or team bonding activities.

**We are hiring a client service professional from the Account Supervisor level to Account Director level (one opening)

Our client is a full-service marketing agency. They are a ‘virtual’ agency, with a team of self-starters who are flexible, independent and motivated. They come to the table with a start-up mentality, driven with a sense of ownership, pride and accountability. Strategic ideas are developed from genuine, actionable insights, fortified with proven and tested behavioural patterns, and distributed along the path-through-purchase where they can be the most relevant and impactful. The results are campaigns that are not only attractive but also effective, drive long-term results, and meet clients’ business objectives.

Our client is looking for client service professionals to join their growing team and run a grocery client independently. If you have a passion for developing exciting consumer and shopper marketing campaigns that include innovative digital & social media components, this may be the opportunity for you!

What You’ll Do:

Be a client champion who is passionate and immersed in their clients’ business needs, categories and brands, working to plan and execute campaigns that drive their business objectives and exceed expectations
Day-to-day client liaison, effectively communicating with all client stakeholders
Lead campaign Planning process and identification of relevant and resonant channels based on client’s business objectives and campaign strategies
Lead campaign budget development and post-program reconciliations
Plan, organize and manage program execution: brainstorming, presentation development, budgets, workbacks, creative briefs, copy decks, change requests, quality assurance, during and post program reporting, and regular internal and client status reports
Work collaboratively with team members, cross functional teams, agency partners, third-party vendors
Foster strong relationships built on trust and confidence with both the client and internal teams
Drive growth through critical thinking, idea sharing, insights gathering and ongoing campaign optimizations
Work with leadership team and Client Service Team to support client portfolio

Support:

Work with Director of Client Services on unlocking organic growth opportunities for client portfolio
Provide inputs on financial forecasting and reporting on overall portfolio
Participate in annual planning with clients and leadership team to establish overall strategic direction and vision to meet client objectives
Provide mentorship to team members for knowledge sharing and growth

Who You Are:

Post-secondary degree/diploma in Marketing or related field
7+ years of agency or client side experience with a proven track record in managing client accounts, at a management level
Experience within shopper marketing and the grocery landscape in Canada is required
Strong working knowledge of integrated marketing channels from POS development, Contest management, gift with purchase programs, print and digital couponing, Website development, digital, social, e-comm, direct mail, OOH, is an asset
Resourceful, analytical, inquisitive and organized to lead and manage programs with the ability to build rapport with clients
Proactive and performance driven, while demonstrating ownership and accountability.
Strong work ethic and attention to detail, reliable and have great energy
Effective interpersonal skills with the ability to work with cross-functional teams, clients and partners
Sharp oral, written and proofreading communication skills
Proficient in MS Word, Excel, PowerPoint, Google Drive and Google applications
Have a valid driver’s license and access to a car to attend client and team meetings

AIP Connect believes in equal opportunity. Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.

Accessibility: If you need any accommodations during the interview process, please let us know.

1-10 employees

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