Senior F5 Engineer

Posted on 11/1/2023

201-500 employees

Secure, advanced payment solutions for diverse industries

Company Overview

FreedomPay is a leading player in the payment solutions industry, trusted by global leaders across various sectors for its unmatched security and advanced value-added services. The company's culture of technical innovation is evident in its pioneering of Next Level Commerce™, which includes mobile payments, cashless solutions, and intelligent analysis, among others. With a high client retention rate, FreedomPay's commitment to evolving payment technology performance and its industry leadership is demonstrated by its successful collaborations with companies like Marriott International and HMSHost.

Consumer Software

Hardware

Fintech

Data & Analytics

Company Stage

Private

Total Funding

$23.2M

Founded

2000

Headquarters

Philadelphia, Pennsylvania

Growth & Insights

Headcount

6 month growth

↑ 4%

1 year growth

↑ 18%

2 year growth

↑ 18%

Locations

Philadelphia, PA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Development Operations (DevOps)

PowerShell

Microsoft Azure

Python

Communications

CategoriesNew

IT & Security

DevOps & Infrastructure

Software Engineering

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience will be considered
Proven experience as an F5 Engineer in a 24/7 operational context, with a focus on Azure environments
Strong expertise in F5 load balancers, including BIG-IP LTM, GTM, ASM, and APM, within an Azure setting
Proficiency in scripting (Python, PowerShell) and automation for F5 and Azure-based tasks
Experience in troubleshooting complex network issues and optimizing F5 solutions for high availability
Excellent communication skills and the ability to work effectively in a team, especially in a fast-paced, 24/7 operational environment
Flexibility to participate in on-call rotations and respond to critical incidents as needed
Understanding of network Layer2 and Layer3
Understanding of firewall segmentation and NAT rules in the role it plays in load balancing and applications
Experience with web application firewalls

Responsibilities

Design, deploy, and manage F5 load balancers and related components within physical appliances and datacenters as well as the cloud environment to ensure high availability, security, and performance
Work closely with Systems, DevOps, and Cloud architecture and engineering teams to design F5 solutions aligned with business requirements and best practices
Monitor, troubleshoot, and resolve incidents related to F5 infrastructure in a 24/7 operational environment, ensuring minimal downtime and disruptions
Collaborate with cross-functional teams to implement F5 network changes and configurations for new and existing services in Azure
Implement security measures, SSL termination, and encryption practices to safeguard the F5 infrastructure and application traffic
Develop and maintain comprehensive documentation for F5 configurations, processes, and operational procedures
Participate in on-call rotations and provide support during off-hours for critical incidents and maintenance activities
Keep abreast of emerging technologies and industry trends related to F5 and Azure to propose and implement innovative solutions

Desired Qualifications

Certification in F5 technologies such as F5-CA, F5-CTS, or Azure-related certifications is a plus
Experience with cloud-native tools and services in Azure and integrating F5 solutions within Azure architectures
Knowledge of Azure DevOps, CI/CD pipelines, and infrastructure as code (IaC) methodologies
Familiarity with other networking and security technologies beyond F5, particularly within Azure environments
Experience with Microsoft based applications, IIS, and .net frameworks

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.

Responsibilities

Design, deploy, and manage F5 load balancers and related components within physical appliances and datacenters as well as the cloud environment to ensure high availability, security, and performance.
Work closely with Systems, DevOps, and Cloud architecture and engineering teams to design F5 solutions aligned with business requirements and best practices.
Monitor, troubleshoot, and resolve incidents related to F5 infrastructure in a 24/7 operational environment, ensuring minimal downtime and disruptions.
Collaborate with cross-functional teams to implement F5 network changes and configurations for new and existing services in Azure.
Implement security measures, SSL termination, and encryption practices to safeguard the F5 infrastructure and application traffic.
Develop and maintain comprehensive documentation for F5 configurations, processes, and operational procedures.
Participate in on-call rotations and provide support during off-hours for critical incidents and maintenance activities.
Keep abreast of emerging technologies and industry trends related to F5 and Azure to propose and implement innovative solutions.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field. Equivalent experience will be considered.
Proven experience as an F5 Engineer in a 24/7 operational context, with a focus on Azure environments.
Strong expertise in F5 load balancers, including BIG-IP LTM, GTM, ASM, and APM, within an Azure setting.
Proficiency in scripting (Python, PowerShell) and automation for F5 and Azure-based tasks.
Experience in troubleshooting complex network issues and optimizing F5 solutions for high availability.
Certification in F5 technologies such as F5-CA, F5-CTS, or Azure-related certifications is a plus.
Excellent communication skills and the ability to work effectively in a team, especially in a fast-paced, 24/7 operational environment.
Flexibility to participate in on-call rotations and respond to critical incidents as needed.
Understanding of network Layer2 and Layer3.
Understanding of firewall segmentation and NAT rules in the role it plays in load balancing and applications
Experience with web application firewalls

Preferred Qualifications

Experience with cloud-native tools and services in Azure and integrating F5 solutions within Azure architectures.
Knowledge of Azure DevOps, CI/CD pipelines, and infrastructure as code (IaC) methodologies.
Familiarity with other networking and security technologies beyond F5, particularly within Azure environments.
Experience with Microsoft based applications, IIS, and .net frameworks

As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay provides exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.