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UX Researcher
Posted on 10/20/2022
Manhattan Beach, CA, USA
Experience Level
Desired Skills
Data Analysis
Market Research
UI/UX Design
  • 3-5 years previous experience as a UX Researcher at a SaaS or tech company REQUIRED
  • Significant hands-on research experience, with at least some of that experience in an industry setting (e.g. UX/product research, market research, consulting, etc.)
  • An undergraduate degree from a 4-year, accredited institution
  • Able to handle areas (user/product/domain) that may be ambiguous or ill-defined
  • An understanding of the product life cycle and can time research to have maximum impact
  • Awareness of UX industry trends, incorporating new research techniques when appropriate
  • Strong organizational, planning, and time management skills
  • Can collaborate well across all project roles (design, research, product management, engineering, etc)
  • Doesn't just summarize study data; go deep into details and possibilities
  • Can proactively identify and communicate clear product solutions based on these findings, sometimes across departments
  • Strong work ethic with love and care for your craft
  • Experience with b-2-c research, organizational psychology/anthropology are a plus
  • Eager to take initiative in a fast-paced, ever-changing, dynamic environment
  • Fueled by the opportunity to truly impact the education landscape
  • Something else? Tell us! We want to learn more about you…
  • Partner closely with design, product, engineering, and product marketing to discover and evaluate user and customer opportunities and needs
  • Proactively and independently identifying high-impact questions from product or business perspectives
  • Implement research tools and techniques to gather, visualize, and interpret qualitative and quantitative user data with the assistance of the Design and Product team
  • Answering questions with a strong command of qualitative and quantitative methods - especially survey development and related data analysis
  • Planning and leading research end to end, including strategic, foundational, iterative, and evaluative research
  • Representing the voice of the user throughout the whole product development process, working closely with PMs, designers, engineers, and leadership
  • Clearly communicating your research insights for teams to translate research findings to product and business impact
  • Recruit research participants from a variety of sources, including existing customers and users, as well as sourcing new participants that match specific product requirements
  • Contributing to the development of a data-driven understanding of users and potential users

201-500 employees

Engaging digital learning
Company Overview
GoGuardian envisions a future where all learners are ready and inspired to solve the world's greatest challenges, and that vision helps drive their decisions — from product design to their thoughtful approach to student privacy and data protection.
  • Health insurance
  • GoGuardian covers 90% for you (100% HMO) and 50% for your dependents.
  • Retirement savings account
  • A robust 401(k) retirement savings plan with company match.
  • Time off
  • GoGuardian offers a comprehensive time-off package, including flexible time off, sick time, 13 company holidays, quarterly wellness days, and a paid year-end holiday break.
  • Employee assistance program
  • 24 hours and 7 days a week, free confidential services include personal coaching, counseling, self-care apps, and much more!
  • Employee stock option
  • An option to purchase a number of shares of the GoGuardian stock.
  • Company-supported growth
  • Never stop learning with our annual learning growth fund program.
  • Parental leave
  • Paid parental leave for up to 14 weeks.
  • Short & long-term disability
  • Company paid short and long-term disability.
  • Fertility & adoption reimbursement
  • A fertility and adoption program to help you support your family needs.
  • Guided yoga & meditation classes
  • Relax, recharge, and refresh with weekly yoga classes and guided meditation.
Company Core Values
  • Customer experience first
  • Engage with courage
  • Debate then decide
  • Experiment and learn
  • Commit with accountability