Full-Time

Retail Operations Lead

Confirmed live in the last 24 hours

Dick's Sporting Goods

Dick's Sporting Goods

10,001+ employees

Retailer of sporting goods and apparel

Consumer Goods

Compensation Overview

$15.5 - $23.5Hourly

Junior, Mid

Las Vegas, NV, USA

Category
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
Customer Service
Requirements
  • Flexible availability - including nights, weekend, and holidays
  • Prior retail sales experience (or customer-focused experience) preferred
  • Ability to adjust priorities and manage time wisely in a fast-paced environment
  • All Teammates are required to adhere to all safety policies and procedures.
Responsibilities
  • Responsible for managing the day-to-day operational aspects of their store department
  • Plans and organizes with the guidance of Assistant Store Manager; takes time to build plans to effectively execute projects and tasks while delegating based on priority level
  • Upholds and holds team accountable for company brand, merchandising, and presentation standards
  • Compliance to loss prevention standards and audit requirements
  • Supports building and hiring a strong team as well as training associates on company procedures and programs; this includes new teammate training and cross-training current team
  • As business needs arise; other tasks may become necessary to support the team and the store
  • Leads by example to ensure a great customer experience and helps teammates understand how their responsibilities play a key role in the organization
  • Clearly communicates, provides in-the-moment coaching, and builds trust with teammates in the store
  • Creates an inclusive store environment where everyone (teammates & athletes) feel welcome, safe, and is treated with respect
Dick's Sporting Goods

Dick's Sporting Goods

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DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Company Stage

IPO

Total Funding

N/A

Headquarters

Coraopolis, Pennsylvania

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • The extension of partnerships, like with the University of Tennessee Athletics and Synchrony, highlights DICK'S Sporting Goods' strategic growth and customer loyalty initiatives.
  • Opening next-generation stores, such as the 80,000 square foot location in Minneapolis, demonstrates the company's commitment to innovation and enhancing customer experience.
  • Strong financial performance, as evidenced by beating Wall Street targets, indicates robust business health and potential for growth.

What critics are saying

  • Economic uncertainties have led to a reduction in seasonal hires, which could impact customer service during peak shopping periods.
  • The recent cyberattack poses risks to customer trust and data security, potentially affecting the company's reputation.

What makes Dick's Sporting Goods unique

  • DICK'S Sporting Goods combines a strong physical retail presence with a robust online platform, setting it apart from competitors who may focus solely on one channel.
  • Their ScoreCard loyalty program and financing options like 0% APR through Affirm enhance customer retention and satisfaction, providing a competitive edge.
  • The company's commitment to social responsibility and community engagement, such as aiding Hurricane Helene victims, strengthens its brand image and customer loyalty.

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