Creative Account Director

About the Role: The Account Director is a vital part of the Creative Team.  This person has an intimate understanding of full funnel advertising workings, a heart for people, a love of financial management, and an eye for opportunity.  Your main charge is to build a scalable Account Management department, that services our Client business needs to the highest quality, while ensuring team growth and development, against the WITHIN Creative Department Vision.

Responsibilities include but are not limited to;

• Advanced communication + presentation skills, ability to communicate clearly
• Excellent capabilities to execute upsell and cross-sell strategies to unlock business opportunities
• Player-coach skillset to manage your team positively and efficiently, provide support, motivate and challenge the team to create smart and inventive creative work.
• Provide challenging assignments and ongoing constructive feedback to direct reports
• Strong strategic acumen and ability to handle and oversee recurring reporting and briefing needs 
• Project Management mindset and ability to work and manage projects in Asana in coordination with other internal stakeholders 
• Establish + track clear KPIs for each team member
• Sets a clear and strategically led growth plan for the Account Department
• Strong decision maker, business and ROI oriented
• Strong financial acumen to balance client portfolios, scopes, and team allocations
• Knows how to distribute the right Team talent to task to get the highest value output 
• Reconciles each month invoicing for Clients to ensure payments and billing are above board
• Lead new business opportunities through internal process: qualifying opportunities, lead/oversee pitch process, and determine effective + strategic pitch winning deliverables (RFP or pitch deck)
• Support sales team to unlock key opportunities for new and existing Clients by leading Creative Pitch approach; i.e. is a deck is needed to to be crafted to suit a new clients particular need, you lead this charge and bring in who you need, when you need
• In conjunction with Head of Accounts, reviews the Creative Department P2R, to inform staffing, scoping, and overall services to client  

Requirements

• 7+ years in an agency or related environment (marketing, brand team, etc)
• Experience in full 360 integrated creative work, including but not limited to digital, social, TV, OOH, and media campaigns
• Advanced communication + presentation skills, ability to communicate clearly & effectively
• Experience in effective account housekeeping 
• Strong financial acumen to balance client portfolios, scopes, and team allocations
• Passionate interest in growing clients’ businesses as a trusted business partner
• Experience in Asana, Monday, or other project management softwares a plus
• High creative output standards, with an expectation that the full team will be passionate, focused, and committed to creating work that is best-in-class and effective

About Us:

WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.

Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Movado Watches and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.

We offer a competitive salary and benefits based on ability level including:

• Base salary DOE ($92,700-$203,500)
• Unlimited vacation policy
• Monthly Phone Stipend
• Comprehensive Medical, Dental, and Vision insurance options
• Dog friendly office
• Hybrid work opportunity
• Bonus Perk - Seamless allowance

• Level 1 - Possesses essential capabilities.

  • $92,700-$114,860

• Level 2 - Possesses developing capabilities.

  • $114,860-$137,020

• Level 3 - Possesses notable capabilities.

  • $137,020-$159,180

• Level 4 - Possesses strong capabilities.

  • $159,180-$181,340

• Level 5 - Possesses advanced capabilities.

  • $181,340-$203,500