Who we are looking for

An individual who is highly motivated and will advance productivity of a middle office team.  This person will perform various daily activities as well as oversight of functions performed by other team members.

Why this role is important to us

The team you will be joining is a part of State Street Global Delivery (SSGD). SSGD gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As an Officer on the Claims Management team you will:

• Perform daily Claims activities.
• Communicate with internal teams across departments to research and resolve claims.
• Communicate (verbal and written) with clients and internal management related to claim activity and ad-hoc inquiries.
• Define, prioritize, and manage successful completion of ad hoc client requests, reports and/or projects.  Ensure timeliness of deliverables and that final product meets client needs.
• Build and maintain strong client relationships. 
• Resource for monitoring, reporting and resolution of escalated issues.
• Perform other duties as requested.

What we value

These skills will help you succeed in this role:

• Strong client service skills with ability to communicate effectively
• The ability to act globally
• Strong critical thinking, problem solving, and decision making skills
• Experience working in a fast paced environment

Education & Preferred Qualifications

• 4 year degree in relevant field.
• At least 3-5 years of industry experience. General understanding of securities operations and investment manager middle or back office operations preferred.
• Excellent communication, interpersonal, and organizational skills.
• Computer proficient, including spreadsheet (MS Excel) and database applications skills.

Salary Range:

$58,240 - $83,200 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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