Full-Time

Principal

Design Researcher, Associate Listening & Experience

Confirmed live in the last 24 hours

Walmart

Walmart

10,001+ employees

Global retail chain offering affordable products

Financial Services
Consumer Goods

Compensation Overview

$110k - $220kAnnually

+ Performance Bonuses + Stock

Expert

Company Historically Provides H1B Sponsorship

Bentonville, AR, USA

The position is based in Bentonville, AR, and does not offer remote work.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Python
R
SQL
Data Analysis

You match the following Walmart's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Advanced Analytical Skills: Proficiency in advanced data analysis techniques and tools (e.g., SPSS, R, Python, SQL) to interpret complex datasets and drive strategic decisions.
  • Experience with Experience Management Platforms: Familiarity with industry-standard Experience Management tools, such as Qualtrics, NICE, Verint, Medallia, or similar platforms.
  • Adaptability: Experience leading large-scale, global programs in a high-growth, fast-paced organization with a strong focus on innovation and continuous improvement.
  • Cross-Functional Collaboration: Proven track record of working effectively across departments and functions, particularly in coordinating with Engineering, Product, and Operations.
  • Strategic Thinking: Ability to simplify complex problems, think big, and develop scalable solutions that align with Walmart’s people led, tech-powered strategy.
  • Master’s or PhD degree in I/O Psychology, Organizational Behavior, Marketing Research, or a related field.
  • 10+ years of experience in employee experience, customer experience, organizational development, or a related function.
  • Background in Experience Technology, AI-driven employee tools, or automation to enhance employee experience.
Responsibilities
  • Develop and implement a comprehensive Associate Experience strategy that aligns with business goals and enhances Associate belonging, engagement, and retention.
  • Lead efforts to measure and improve belonging and engagement through surveys, focus groups, and direct Associate feedback.
  • Design and execute initiatives that enhance the Associate Experience, including onboarding, career development, well-being, and recognition programs.
  • Analyze Associate engagement and workforce data to identify trends, gaps, and opportunities for improving the employee experience. Provide insights to leadership to drive informed decision-making.
  • Evaluate and implement digital tools and platforms that enhance communication, collaboration, and engagement among Associates.
  • Work with HR, leadership, and business teams to ensure alignment of Associate Experience initiatives with broader organizational objectives.
  • Lead change initiatives to ensure smooth transitions during organizational changes, mergers, or restructuring efforts.
  • Stay up to date on industry trends, best practices, and benchmarks to continuously improve employee experience strategies.
Desired Qualifications
  • Driving product development in a design research area, Market Research, Business Analysis, UX Design Research, or related area.
  • Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area.
  • Related industry experience (for example, retail, supply chain, eCommerce, healthcare).
  • Research or design certification (for example, IDEOU - Foundations in Design Thinking Certificate).
  • We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, such as pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Company Size

10,001+

Company Stage

IPO

Total Funding

$5.5B

Headquarters

Bentonville, Arkansas

Founded

1962

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with IBM enhances last-mile delivery efficiency and customer satisfaction.
  • $1.3 billion investment in Chile expands physical retail presence in South America.
  • Integration with Logicbroker boosts e-commerce capabilities for seamless seller integration.

What critics are saying

  • Increased competition from Amazon could impact grocery market share.
  • Rising U.S. labor costs may affect profit margins.
  • Consumer preference for local products challenges Walmart's global supply chain.

What makes Walmart unique

  • Walmart's omnichannel approach integrates physical and online retail seamlessly.
  • The company offers a wide range of products at consistently low prices.
  • Walmart's global presence allows it to leverage international markets effectively.

Help us improve and share your feedback! Did you find this helpful?

Benefits

PTO: Paid vacation, sick time, personal time and holiday time

10% discount on regularly priced general merchandise and fresh fruits and vegetables

6% 401(k) match to all employees, including hourly workers, after one year

Roth IRA available

Associate Stock Purchase Plan

maximum and eligible preventive care covered at 100%

Health reimbursement plans

Company News

PYMNTS
Jan 15th, 2025
Walmart and IBM Team to Bolster Last-Mile Delivery

The collaboration will integrate Walmart's GoLocal delivery service into IBM's Sterling order management platform, the companies said in a Monday (Jan. 13) news release.

International Supermarket News
Dec 17th, 2024
Walmart Chile Announces $1.3 Billion Investment Plan to Open 70 New Stores and Create 4,000 Jobs

Walmart Chile announces $1.3 billion investment plan to open 70 new stores and create 4,000 jobs.

PYMNTS
Dec 12th, 2024
Report: Walmart And Ribbit Lead Fintech One’S $300 Million Funding Round

Walmart and investment firm Ribbit Capital are reportedly leading a funding round of more than $300 million for FinTech startup One, which is majority-owned by Walmart. The round, which has not closed, would value One at $2.5 billion before the new money is raised, Bloomberg reported Thursday (Dec. 12), citing an unnamed source. Neither Walmart nor Ribbit Capital immediately replied to PYMNTS’ request for comment

Northwest Arkansas Online
Dec 6th, 2024
Walmart testing app for visually impaired

Walmart Inc. is testing an app that will help the blind or those with impaired vision navigate stores and shop for the items they need.

PR Newswire
Nov 26th, 2024
Logicbroker Onboarded As An Approved Walmart Marketplace Solution Provider

CHICAGO, Nov. 20, 2024 /PRNewswire/ -- Logicbroker is proud to announce our partnership with Walmart Marketplace as an approved solution provider. This certification enables Logicbroker clients to fully integrate and sell to all customers shopping on the Walmart Marketplace. Logicbroker clients can now access enhanced and expanded Walmart Marketplace integrations to sync product content, inventory, sales, and more. Clients using the Logicbroker Portal can now manage all Walmart product data and sync fulfillment operations directly into the Portal. This gives customers the consolidated, single-pane view necessary to manage all the data and transactions across multiple sales channels