Full-Time

Behavioral Health Patient Care Associate

Beth Israel Lahey Health

Beth Israel Lahey Health

10,001+ employees

Integrated health system delivering care, education

Compensation Overview

$20 - $26.92/hr

+ Shift differentials + Call pay + Premium pay + Overtime pay

Boston, MA, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Required Skills
Patient Care

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Requirements
  • Completion of a high school diploma.
  • Related experience in a health care setting is desirable, or the candidate may be pursuing a degree in a related field.
  • Verbal, quantitative, interpersonal, oral communication, and patient-interaction skills are required.
  • Ability to walk and stand for up to 90% of work time, push and pull heavy weights including patients, and lift 50 pounds.
  • Fine motor control is required for limited periods to perform patient treatments.
  • Ability to perform data entry with repetitive hand movement and maintain visual concentration at a video display terminal.
  • Ability to work in a normal hospital environment with potential exposure to infectious diseases, chemicals, hazardous waste, and other toxic agents.
  • Maintains Heart Saver Certification.
  • Attends Crisis Prevention and Intervention and sensory modulation in-service training.
  • Staff must be vaccinated against influenza as a condition of employment.
Responsibilities
  • Provide physical care to assist patients with nutrition, hygiene, hydration, and elimination.
  • Collect and accurately record data for medical monitoring, including diagnostic specimens and patient weights.
  • Report changes in patients’ physical condition, including weight loss, sleep, eating patterns, and general comfort.
  • Participate in evaluating patients’ general and psychiatric nursing-care needs and carry out treatment plans.
  • Report changes in patients’ mood, affect, behavior, and psychiatric symptoms.
  • Maintain a safe and clean environment for patients.
  • Care for equipment used in delivering care.
  • Participate in milieu groups and activities as needed.
  • Provide one-to-one observation of patients as needed.
  • Perform activities in accordance with established unit, hospital, and nursing policies.
  • Monitor patients’ whereabouts at all times as directed by the charge nurse or assigned nurse and perform assigned 15-minute checks.
Desired Qualifications
  • Related experience in a health care setting.
  • Pursuing a degree in a related field.
Beth Israel Lahey Health

Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • April 2026, BILH expanded Heidi AI scribing to all physicians after strong trial results.
  • Fiscal 2025 brought a nearly $100 million operating gain and 7% revenue growth.
  • BILH is adding 36 beds, eight observation beds, and a new CT unit.

What critics are saying

  • Kevin Tabb leaves in 2027, and a national CEO search can distract execution.
  • Massachusetts DPH review could delay Lahey Burlington's $79.5 million bed and cath-lab expansion.
  • A failed integration or reimbursement squeeze would reopen 2024-style losses and force layoffs.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals, 175 primary-care practices, and 4,700 physicians across Massachusetts.
  • In March 2026, Kevin Tabb announced a CEO transition after years of system-building.
  • BILH combines academic medicine with community care, directing 64% of care outside hospitals.

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Benefits

Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.