Full-Time

Revenue Cycle Business Partner

Confirmed live in the last 24 hours

iRhythm Technologies

iRhythm Technologies

1,001-5,000 employees

Advanced cardiac monitoring solutions provider

Biotechnology
Healthcare

Compensation Overview

$55k - $67kAnnually

Senior

Remote in USA

Category
Financial Planning and Analysis (FP&A)
Finance & Banking
Requirements
  • Bachelor’s degree required or equivalent experience
  • CPC Certification highly desired
  • Minimum of 5 years of managerial level healthcare billing, coding, reimbursement, and access experience required
  • Strong understanding of revenue cycle processes and technology
  • Experience in field-based customer support role
  • Understanding of local, regional, and national commercial and public insurance markets
  • Strong understanding of specialty service line operations and specialty product distribution channels
  • Ability to work cross-functionally and succeed in a team environment while also demonstrating a high-level of personal accountability
  • Strong interpersonal and communication skills
  • Ability to travel (up to 10-15%)
  • Strong understanding of call center operations and patient-centric communications
  • Strong written and verbal communication skills
  • Ability to build strong interpersonal skills with all levels of employees – including executives and front-line staff
  • Strong project management and organizational skills
  • Solid sense of autonomy
  • Ability to be flexible and adapt to changing priorities and initiatives
  • Ability to be resilient during stressful or high-stake situations
  • Strong analytical/critical thinking skills
  • Strong work ethic with personal qualities of integrity and credibility
  • Ability to deal with highly sensitive and confidential material
  • Ability to plan and manage at both the strategic and operational levels
Responsibilities
  • We are on a mission to find the right Revenue Cycle Business Partner (formerly known as Field Reimbursement Specialist) with a persuasive and collaborative approach to support both our internal sales team and other external partners, including doctors, clinic directors, practice managers, & scheduling/billing/coding coordinators.
  • This position is responsible for managing the day-to-day revenue cycle support needs of internal Revenue Cycle Services (managerial stakeholders), sales organization, and external key stakeholders, and meeting designated SLAs, and role defined KPIs.
  • Functions as Subject Matter Expert (SME) in all things billing, coding, & reimbursement with an emphasis in compliance.
  • The RCBP provides logistical reimbursement education and support for customers that utilize Zio XT/AT® outpatient cardiac monitors supplied by iRhythm Technologies, Inc (iRT).
  • These customers may include hospitals/hospital outpatient departments, physician practices, and other appropriate site-of-care facilities.
  • The RCBP will work closely with managerial key stakeholders, AVPs, RSDs, TMs, billing & collections staff and other professionals involved in securing appropriate reimbursement for the use of Zio AT/XT® outpatient cardiac monitors and related services.
  • If necessary, the RCBP will interact with patients being served by these customers, to assist providers as well as patients addressing barriers to appropriate access.
  • Provides information related to product coverage and reimbursement to appropriate clinic, hospital, provider practices, and other site-of-care facilities.
  • This information may include payer specific requirements for claims processing, information regarding prior authorizations and the appeals process, as well as general information regarding the services provided.
  • Proactively educates prescriber office personnel so that they may help patients gain access to our products through effective utilization of iRhythm’s robust Financial Assistance Program and other financial options to lower patient costs.
  • Delivers in-service educational programs on coverage, coding and reimbursement, and medical necessity requirements to appropriate providers of care on all Zio service lines.
  • Addresses access and reimbursement issues arising from these customers and provides necessary education for them to secure appropriate reimbursement and access.
  • Interacts with healthcare professionals, as well as patients, if necessary, to understand the issue and work toward resolution.
  • Maintains communication with sales personnel throughout interaction and follows interaction through to resolution.
  • Coordinates with field sales regarding prioritization of accounts to ensure timely access to all Zio lines of service and provides appropriate follow-up.
  • Serves as a primary point of contact for onboarding new clinics and ensures all tasks are completed in a complete and timely manner.
  • Serves as an escalation point for all billing and reimbursement issues (to both internal and external stakeholders) and educates/trains on appropriate/available support programs as needed.
  • Provides cross functional team support for all billing, reimbursement, coding, compliance workflows as needed.
  • Provides approved materials describing such programs and refers to the applicable iRT resources and website(s) describing such programs as requested.
  • Recognizes patient’s rights and responsibilities and supports them in the performance of job duties; respects patient’s rights to privacy, confidentiality and abides by all appropriate HIPAA guidelines.
  • Completes assigned projects as directed in a timely manner.
  • Shares knowledge gained with other staff members and works as a team member.
  • Interacts with others in a positive, respectful, and considerate manner.
  • Performs other job-related duties as assigned.

iRhythm Technologies specializes in advanced cardiac monitoring solutions, primarily through its flagship product, the Zio Patch. This wearable device allows for up to 14 days of continuous heart rhythm tracking, enabling healthcare providers to detect irregular heart rhythms that may not be identified during shorter monitoring periods. The Zio Patch is particularly useful for patients who suspect heart rhythm issues, as it allows them to monitor their heart activity without frequent visits to healthcare facilities, which is especially important in the context of telehealth and minimizing in-person interactions. Unlike many competitors, iRhythm not only provides the monitoring device but also offers data analysis services that interpret the collected data, giving healthcare providers actionable insights. The company's goal is to enhance patient outcomes and improve healthcare workflows by making cardiac monitoring more accessible and effective.

Company Stage

IPO

Total Funding

$102.8M

Headquarters

San Francisco, California

Founded

2006

Growth & Insights
Headcount

6 month growth

5%

1 year growth

7%

2 year growth

23%
Simplify Jobs

Simplify's Take

What believers are saying

  • Recent investments from Daiwa Securities and Capstone Investment Advisors indicate strong market confidence in iRhythm's growth potential.
  • The expansion into international markets and new initiatives like the 'Know Your Rhythm' campaign could drive significant revenue growth.
  • Collaborations with major healthcare platforms like Epic enhance iRhythm's market penetration and operational efficiency.

What critics are saying

  • Ongoing class action lawsuits could result in substantial financial liabilities and damage to iRhythm's reputation.
  • The competitive landscape in cardiac monitoring is intense, requiring continuous innovation to maintain market leadership.

What makes iRhythm Technologies unique

  • iRhythm's Zio Patch offers up to 14 days of continuous cardiac monitoring, significantly longer than many competitors' devices.
  • The integration with Epic allows seamless data sharing and workflow integration for healthcare providers, enhancing diagnostic efficiency.
  • iRhythm's focus on telehealth solutions positions it well in the evolving healthcare landscape, especially post-COVID-19.

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