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Field Maintenance Technician
Posted on 6/28/2022
INACTIVE
Locations
Union City, NJ, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Requirements
  • Either a Bachelor's, Technical Institute degree or certificate in Computer Science, Network Management, Information Systems, or other related field or equivalent work experience
  • 2-4 years of experience as a network technician, preferably in the field
  • Proficient knowledge of the installation of internet broadband, including installation and testing of Cat-3/5/5E/6/6A cables, fiber, fiber connectors, patch panels, rack equipment, 110 and 66 blocks
  • Experience in the development and implementation of one or more of the following: data and IP services (VoIP, MPLS, VPN, Internet, data center deployments) or managed network services (LAN, WAN, WLAN)
  • Possess a basic knowledge of network topology and TCP/IP
  • Experience with networking and routing - CCNA or equivalent experience
  • Demonstrated and strong competency in diligently updating as-built documentation for internal stakeholders: often in the form of network implementation plans, physical network designs, documents, and spreadsheets
  • Must be able to lift up to 60 lbs regularly, respond quickly to avoid or mitigate potentially dangerous situations, move safely over uneven terrain, safely climb ladders while carrying up to 40 lbs, and work outdoors in extreme weather
  • Must be able to regularly use ladders, hatches, steps, and other means to gain access to roofs on multiple story buildings
  • Must adhere to OSHA safety guidelines and wear personal protective gear properly and as required
  • Must be able to bustle about, bend, squat, or stand for prolonged periods of time
  • This position requires driving a Starry vehicle. You'll need to have a valid driver's license in the state of your residence and a safe driving record
Responsibilities
  • Establish and maintain a deep understanding of the overall Starry technology portfolio
  • Participate in design sessions with Engineering and Deployment QA to develop an understanding for how we approach the design process, how to read design documents, how to properly cable and configure MDF/IDF cabinets and equipment deployed at Starry locations
  • In field troubleshooting, replacement, and configuration of the full suite of devices deployed across the Starry network
  • Responsible for creating, updating, and auditing as built documentation
  • Participate with internal teams as well as outside vendors during maintenance activities (Riggers, Tower Climbers, Electricians, etc.)
  • Perform planned and preventive maintenance activities in accordance with PMCS Schedule
  • Responsible for the creation, escalation, and resolution of maintenance tickets
  • Produce positive results in high-pressure situations
  • Work occasional shifts outside of normal business hours, performing tasks that can only be accomplished outside business hours and address any new issues that may arise
  • Beyond day-to-day responsibilities, develop creative approaches to keep operational costs low and improve the efficiency of our approach to infrastructure deployment
Desired Qualifications
  • You have a noted bias for action, and sense of pace and urgency; you'll ensure work is completed within expected timelines and is appropriately documented in a project management tool
  • You have a real passion for Starry's business
Starry

501-1,000 employees

Next-gen wireless broadband
Company Overview
Starry is an internet company that creates easy-to-use Wi-Fi products and radical ways to get Internet service.