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Senior Product Manager, Internal Operations
Posted on 2/24/2022
New York, NY, USA
Experience Level
Desired Skills
Product Design
  • You're excited about operational products and the opportunity they provide for creating outstanding customer experiences
  • You are passionate about building the future of healthcare: weaving our technology and brand into a seamless experience for consumers, medical providers who partner with us, and the broader healthcare system
  • You are able to think strategically about Capsule's short & long-term objectives while relentlessly advocating for our internal users and customers
  • You leverage data (both qualitative and quantitative) to inform your decisions and help others inform theirs. You know how to extract insights from data (SQL skills are a strong plus) and synthesize user feedback into actions, but can also find ways to make informed decisions in the face of ambiguous or unclear data
  • You check your ego at the door. You are interested in finding the right answer vs. always having the right answer and always bring out the best in your team by helping to align people around common objectives
  • You operate like an owner and expect others to as well. You take personal responsibility and value personal responsibility in others
  • You have 4+ years in a product management capacity, preferably in an operations-facing role
  • Demonstrated track record of earning the trust of stakeholders and partnering to ensure successful product roll-outs
  • Experience with lean prototyping techniques to validate hypotheses as fast as possible
  • You have experience working in a startup environment (or strong desire to do so)
  • Drive the product strategy and execution for your cross-functional squad, partnering with product design, engineering, operations and other stakeholders to reliably ship products that delight our users and advance our mission of reconnecting medication into healthcare
  • Leverage qualitative and quantitative learnings to develop a deep intuition for what is important to our users (customers, doctors & partners, internal teams), and use that to drive your squad's roadmap and help shape the overall product strategy
  • Define what success looks like, and then ensure that we have the data in place to measure our progress. Rally your team around what winning looks like and how we get there

501-1,000 employees

Healthcare technology
Company Overview
Capsule believes a pharmacy can be focused on caring. Capsule wants to rebuild pharmacy so that it can work for the people.
  • Child Care & Parental Leave Benefits - Flexible Work Schedule, Generous Parental Leave
  • Health Insurance & Wellness - Dental Benefits, Disability Insurance, Flexible Spending Account (FSA), Health Insurance Benefits, Vision Benefits
  • 401(K)
  • Unlimited Vacation Policy