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Sr. Fraud Analyst
Posted on 8/4/2022
San Francisco, CA, USA
Experience Level
Desired Skills
Data Analysis
Data Structures & Algorithms
  • Bachelor's Degree or above in one of the following: economics, finance, engineering, statistics, etc
  • 2+ years experience in performing data management and analytics
  • Prior leadership experience building and leading small team
  • Prior experience in Transactional Fraud Risk Management
  • Must be an intuitive, organized analytical thinker, with proven ability to perform detailed analysis in real world problems
  • Strong written, oral, and interpersonal skills a must, including the ability to explain and/or present analyses and convey complex ideas to all audiences
  • Must have good business judgment with demonstrated ability to think creatively and strategically
  • Proficiency using SQL and querying relational databases, working knowledge of Python and Tableau a plus
  • Has working knowledge of ACH return and card transaction dispute processes
  • Excellent spoken and written English
  • Work with a wide variety of partners in the company, such as product experts, platform engineers and back-end operation to mitigate and manage Upgrade financial loss caused by fraud risk such as ACH returns, unauthorized card chargeback and account take-over
  • Apply advanced statistical techniques, algorithms, and industry tools to develop solutions that predict and prevent fraud risk associated with Upgrade Reward Checking and Personal Line of Credit products
  • Build fraud risk-related variables based on fraudulent trends and insights
  • Create robust and customer-friendly policies to reduce dispute abuse in ACH and card transactions

201-500 employees

Personal loans, cards and rewards checking
Company Overview
Upgrade's goal is to offer their users more value and a better experience than they receive from their traditional bank.
Company Core Values
  • Create - Drive innovation, try something new, build great products and deliver amazing experiences to our customers.
  • Learn - Join a diverse work environment that promotes constant learning, testing and discovery together.
  • Impact - Make a difference in the lives of millions of people by empowering them with knowledge and access to affordable credit.