Business Operations Lead

Blockchain.com is the world’s leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time. 

The Business Operations Lead will play a critical role on a team that is core to Blockchain.com’s global operating effectiveness. You will operate in a highly cross-function context, working directly with nearly every team and function in the company. You will have a unique opportunity to positively influence the entire organization and drive initiatives that directly impact the company’s bottom line. You will work closely with Blockchain.com staff across levels of seniority, helping drive the company’s business lines forward. 

WHAT YOU WILL DO

• Report to the SVP, Business Operations, and establish strong relationships across functions and management levels to work collaboratively and independently
• Drive relationships with regional financial institution partners, including domestic and international banks, by owning partnership and refresh processes
• Work with executive management, product, finance, compliance, and legal teams to execute initiatives that drive efficiency
• Execute cross-functional projects ensuring the seamless integration of regional and local operations requirements with global shared services functions
• Assist with execution on regulatory and licensing initiatives globally
• Assist with the expansion of a regulated services entities and operations
• Provide project management support to business owners to scale new products from MVP
• Cultivate a deep understanding of operational best practices across regions, and develop the corporate resources, processes, and standards to implement them across operating theaters
• Support cross-functional project management of corporate and business development opportunities

WHAT YOU WILL NEED

• Bachelor’s degree
• Interest in and familiarity with both cryptocurrency and traditional financial industries
• Entrepreneurial mindset with excellent attention to detail and follow through
• Strong contextualization and second-order thinking ability
• Experience and proven track record in business process management consulting or operations roles in the financial services or technology industries
• Ability to work a flexible full-time schedule to coordinate with global stakeholders
• Creativity, adaptability, tenacity, a sense of urgency and hands-on, roll-up your sleeves work ethic
• Excellent organizational and workload management skills, especially with respect to verbal, written and interpersonal communication skills
• Ability to deconstruct convoluted problems and develop precise plans of action

NICE TO HAVE

• 3+ years experience in a top management consulting or advisory services firm
• Knowledge of Lean principles, six sigma and/or business process management concepts
• Advanced user of Excel and Powerpoint with a good familiarity of G-Suite equivalents
• Intermediate or greater SQL proficiency a major plus

COMPENSATION & PERKS:

• Full-time salary based on experience and meaningful equity in an industry-leading company
• Hybrid model working from home & our office in London
• Unlimited vacation policy; work hard and take time when you need it
• Work from anywhere policy
• Apple equipment
• The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
• Flexible work culture  

Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business need at the time.

You may contact our Data Protection Officer by email at [email protected]. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf.  Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses.